Product Owner (Acute Care Management)

Inovalon is a company focused on transforming the healthcare ecosystem through data-driven solutions. The Product Owner is responsible for managing the Acute Care Management product backlog, collaborating with various teams to ensure timely product delivery, and developing features that comply with healthcare regulations.

Responsibilities:

• Own the Acute Care Management prioritized backlog, drive sprint planning, backlog refinement, reviews, and retrospectives in partnership with engineering
• Develop features for acute care products and workflows, including regulatory compliance and operational processes
• Apply knowledge of pharmacy, infection prevention, and safety management workflows, with the ability to ensure accurate data submission and adherence to hospital and regulatory standards
• Adopt and role model Agile behaviors while building an inclusive team culture
• Drive strong collaboration across internal stakeholders including product, engineering, corporate development, and marketing to ensure timely execution and delivery of our products to market
• Engage with internal and external stakeholders to inform product and feature design to drive perspective, requirements, and prioritization of the backlog in line with the product vision and while communicating expectations to internal and external stakeholders
• Develop detailed business requirements that meet the needs of internal and external stakeholders and support corporate objectives
• Analyze the current system or application, conceptualize and define operational problems, model and present recommended enhancements and modifications, and walk each new enhancement or modification through the development process, from planning and preparation to testing and implementation
• Oversee the design, prioritization, and delivery of products through the software development lifecycle, from concept to testing, deployment, adoption and value realization
• Perform validation and testing of solutions through managing and executing user acceptance plans, collaborating with the engineering team during user testing and complex validation sessions, and responding to technical and functional product questions raised by stakeholders, and reformulate solutions as necessary to ensure that the recommended solution is responsive to the data requirements
• Analyze the impact of a proposed solution on connected processes, systems, and/or applications to determine the best course of action to achieve the desired outcome
• Assist in the development of roadmaps and business strategy for assigned product or department
• Demonstrate robust knowledge of the healthcare industry, product management, and software development to translate problems, needs, and opportunities into user stories
• Display effective time management across complex and overlapping projects while supporting your team with schedule and priority management
• Maintain compliance with Inovalon’s policies, procedures and mission statement
• Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position
• Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Employer

Requirements:

• Minimum 3 years of experience with SAAS healthcare product ownership, business analysis, or product management roles with proven hospital care management knowledge in pharmacy workflows, including medication reconciliation and coordination with clinical teams; infection prevention protocols and practices, ensuring compliance with hospital standards and regulatory requirements; and safety management workflows, including risk assessment, incident reporting, and adherence to patient safety guidelines
• Agile / SCRUM experience and/or certification
• Excellent interpersonal, written, and oral communication skills
• High level of honesty, respect, dependability and flexibility
• Experience in fast-paced and rapidly growing environment
• Strong business acumen
• Must be comfortable gathering feedback from internal and external stakeholders
• Proficiency of Microsoft Office tools, including Word, Excel, and PowerPoint preferred
• Great organizational skills and ‘get things done' attitude
• Bachelor's Degree or an equivalent combination of education and experience