Twilio is a company dedicated to shaping the future of communications and empowering developers worldwide. They are seeking a Lead Consultant / Engineer to join their Enterprise Application Development and Operations team, focusing on the architecture, design, and support of Zuora applications for billing and revenue processes.
Responsibilities:
- Own the functional architecture for Zuora Revenue within the Q2C ecosystem, ensuring seamless integration with Zuora Billing, Oracle ERP (AR/GL), CPQ, and reporting platforms
- Design compliant revenue recognition solutions supporting subscriptions, usage, multi-element arrangements, SSP allocations, contract modifications, and bundled offerings
- Serve as the functional authority on ASC 606, ensuring alignment with accounting policies, SOX controls, audit requirements, and internal governance standards
- Lead revenue design workshops with Accounting, Controllership, FP&A, and auditors to define end-to-end accounting scenarios and system configurations
- Translate complex contractual and pricing constructs into scalable Zuora Revenue configurations, including allocations, re-allocations, variable consideration, and contract assets/liabilities
- Drive system implementations, conversions, and acquisitions onboarding while ensuring continuity of reporting, historical data integrity, and audit traceability
- Influence executive-level decisions through structured analysis, clear articulation of accounting impacts, and confident navigation of ambiguity
- Govern upstream and downstream revenue data flows across Billing, CPQ, ERP, and data platforms to ensure accurate contract ingestion and accounting events
- Implement strong reconciliation frameworks across Billing → Revenue → ERP GL to ensure financial integrity and audit readiness
- Champion automation of revenue schedules, journal postings, re-allocations, and reporting to reduce manual intervention and operational risk
- Partner with Accounting to support month-end and quarter-end close, revenue analytics, deferred revenue rollforwards, and disclosure reporting
- Enable scalable reporting for waterfalls, backlog, contract balances, and revenue KPIs
- Ensure system configurations support compliant revenue recognition and timely financial reporting
- Act as a trusted advisor to Finance, Accounting, IT, and Business leaders on revenue systems strategy and compliance
- Lead cross-functional revenue initiatives across teams and vendors while balancing strategic priorities with operational stability
- Mentor and strengthen internal revenue system capability, reducing reliance on external partners
Requirements:
- Strong knowledge of Customer master data management, Product and pricing configuration and integrations with multiple external systems for creating the data in Zuora billing and Revenue
- Strong knowledge of Zuora subscriptions, billing, product and pricing management, Zuora revenue (ASC 606)
- Must have knowledge on integrations around Zuora with Salesforce, Oracle ERP, Banks, Payment Gateways, and Avalara tax
- Good understanding of the Zuora platform, objects, Custom events and Zuora workflows
- Knowledge on developing and executing system conversion and implementations
- Good understanding of Customer aging, AR to GL reconciliation and month end processes
- Should have a good knowledge of change management, Agile methodologies
- B.Tech or an MBA graduate
- Zuora Billing Solution Architect
- Zuora Revenue Solution Architect