American Specialty Health Incorporated (ASH) is seeking a Promotional Growth Strategist-Emerging Markets to join our Strategic Partnerships department. The primary purpose of this position is sales, focusing on creating product awareness to drive conversion and meet new enrollment sales objectives.
Responsibilities:
- Identifies and develops relationships as appropriate with assigned clients to drive new enrollments and achieve sales goals
- Makes outbound telephone calls and sources key client contacts in support of STP Team
- Initiates outreach to low touch clients to keep them informed of product enhancements and marketing opportunities
- Manages client webinar and video logistics and invites Clients to webinars, notifies them of upcoming events, and advises them of on the registration process
- Assists with gathering and co-branding promotional materials to new mid-market clients
- Records new contacts into the contact management database
- Manages time to ensure the minimum required outbound calls and/or outreach attempts per week are met, as specified by management
- Researches unique client questions/inquiries using all available sources. Refers difficult issues to Manager for appropriate answers
- Handles administrative tasks for the STP team including recording internal meetings, documenting meeting minutes, action items, and sending reminders of internal deadlines or updates
- Supports the Strategic Partnerships Sales team by conducting on-going internet searches when team member(s) encounters a disconnected and wrong numbers and/or invalid email for all Clients
- Assists and conducts data research for records in the Tableau database that are determined to be inaccurate
- Additional projects as determined by manager
- Participates in formal/informal training and team meetings, and supports department by assisting on other special projects as directed
- Performs other duties as assigned
- Complies with all policies and standards
Requirements:
- High School Diploma required
- 1 year in outbound or inbound call environments and/or customer service required
- Strong verbal/telephone communication skills
- Proficient in MS Office, with intermediate knowledge of Word, Excel, and PowerPoint
- Organized, results oriented team player, ability to work under time sensitive projects as directed by management
- Demonstrates the ability to conduct outbound and other outreach to clients and prospects as follow up outreach, to include coordination of meetings
- Ability to handle inbound calls as needed during high call volume times
- The ability to field and handle typical objections and the ability to present information in a clear and concise manner utilizing campaign scripts
- Demonstrated ability to meet and exceed sales quotas
- Associate's Degree preferred
- Experience in analyzing and reporting web analytics to determine new sales success preferred