Field Application Engineer

Telit Cinterion is a global leader in Industrial IoT, offering edge-to-cloud platforms that enable seamless, secure, and scalable connectivity. They are seeking a highly skilled Field Applications Engineer to support pre-sales activities and lead customer implementations of their solutions, blending customer-facing solution engineering with hands-on integration and configuration work.

Responsibilities:

• Partner with Sales to design and deliver high-impact demos, PoCs, and technical workshops
• Translate customer use cases into solution architectures leveraging deviceWISE, Visual Inspection, AI pipelines, SPC integration, and cloud/edge orchestration
• Present technical capabilities to engineering, IT/OT, and executive stakeholders with clarity and confidence
• Lead customer onboarding, solution configuration, edge connectivity setup, logic development, and AI model integration
• Implement workflows for PLC connectivity, machine data collection, quality use cases, and enterprise integrations
• Configure and tune deviceWISE logic, tags, triggers, Visual Inspection test flows, and dashboards
• Support scale-out deployments across multiple production lines, stations, and plants
• Investigate, troubleshoot, and resolve technical issues in customer environments (edge, gateways, cloud, AI models)
• Analyze logs, workflows, network paths, and configurations to identify root causes
• Escalate critical issues to R&D with clear documentation and reproduction steps
• Work with Product Management and Engineering to validate new features, provide customer feedback, and test pre-release builds
• Contribute to internal knowledge bases, best-practice guides, and implementation playbooks
• Enable partners, system integrators, and customer engineering teams through training and documentation
• Travel as needed for customer onsite work (implementations, PoCs, troubleshooting). Typically, 40-60%
• Occasional after-hours or weekend support for critical activities during cutovers or production events

Requirements:

• Strong analytical problem‑solving abilities and the ability to quickly learn new technologies
• Ability to translate complex customer requirements into practical, scalable solutions
• Excellent verbal and written communication skills for technical and non‑technical audiences
• Ownership mentality: proactively drives issues to resolution and ensures customer success
• Strong organization and documentation habits—clear, repeatable, scalable
• SCADA, HMI, MES, or similar plant automation software background
• Experience with industrial protocols: OPC UA, Modbus, Ethernet/IP, S7, Serial
• Hands-on experience with PLCs (Siemens, Rockwell/Allen‑Bradley, Mitsubishi, Omron, etc.)
• Windows and Linux proficiency: basic command line, system diagnostics, and shell scripting
• SQL and general database experience (queries, schema understanding)
• Experience diagnosing and solving software/configuration issues in industrial or IIoT environments
• 2–6 years in Field Applications Engineering, Controls Engineering, SCADA/IIoT integration, or similar technical roles
• Bachelor's degree in engineering, Computer Science, or related technical field preferred. Equivalent professional experience in industrial automation or IIoT ecosystems acceptable
• Exposure to AI/ML manufacturing solutions—especially visual inspection, defect detection, SPC integration
• DeviceWISE logic programming, scripting languages (Python preferred), or automation logic
• Experience with Jira or similar systems for tickets, sprint tracking, and agile processes
• Understanding of logic flows, debugging methodology, and structured programming concepts
• Familiarity with APIs, REST interfaces, MQTT/OPC-UA messaging, and data pipelines