Telit Cinterion is a global leader in Industrial IoT, offering edge-to-cloud platforms that enable seamless, secure, and scalable connectivity. They are seeking a highly skilled Field Applications Engineer to support pre-sales activities and lead customer implementations of their solutions, blending customer-facing solution engineering with hands-on integration and configuration work.
Responsibilities:
- Partner with Sales to design and deliver high-impact demos, PoCs, and technical workshops
- Translate customer use cases into solution architectures leveraging deviceWISE, Visual Inspection, AI pipelines, SPC integration, and cloud/edge orchestration
- Present technical capabilities to engineering, IT/OT, and executive stakeholders with clarity and confidence
- Lead customer onboarding, solution configuration, edge connectivity setup, logic development, and AI model integration
- Implement workflows for PLC connectivity, machine data collection, quality use cases, and enterprise integrations
- Configure and tune deviceWISE logic, tags, triggers, Visual Inspection test flows, and dashboards
- Support scale-out deployments across multiple production lines, stations, and plants
- Investigate, troubleshoot, and resolve technical issues in customer environments (edge, gateways, cloud, AI models)
- Analyze logs, workflows, network paths, and configurations to identify root causes
- Escalate critical issues to R&D with clear documentation and reproduction steps
- Work with Product Management and Engineering to validate new features, provide customer feedback, and test pre-release builds
- Contribute to internal knowledge bases, best-practice guides, and implementation playbooks
- Enable partners, system integrators, and customer engineering teams through training and documentation
- Travel as needed for customer onsite work (implementations, PoCs, troubleshooting). Typically, 40-60%
- Occasional after-hours or weekend support for critical activities during cutovers or production events
Requirements:
- Strong analytical problem‑solving abilities and the ability to quickly learn new technologies
- Ability to translate complex customer requirements into practical, scalable solutions
- Excellent verbal and written communication skills for technical and non‑technical audiences
- Ownership mentality: proactively drives issues to resolution and ensures customer success
- Strong organization and documentation habits—clear, repeatable, scalable
- SCADA, HMI, MES, or similar plant automation software background
- Experience with industrial protocols: OPC UA, Modbus, Ethernet/IP, S7, Serial
- Hands-on experience with PLCs (Siemens, Rockwell/Allen‑Bradley, Mitsubishi, Omron, etc.)
- Windows and Linux proficiency: basic command line, system diagnostics, and shell scripting
- SQL and general database experience (queries, schema understanding)
- Experience diagnosing and solving software/configuration issues in industrial or IIoT environments
- 2–6 years in Field Applications Engineering, Controls Engineering, SCADA/IIoT integration, or similar technical roles
- Bachelor's degree in engineering, Computer Science, or related technical field preferred. Equivalent professional experience in industrial automation or IIoT ecosystems acceptable
- Exposure to AI/ML manufacturing solutions—especially visual inspection, defect detection, SPC integration
- DeviceWISE logic programming, scripting languages (Python preferred), or automation logic
- Experience with Jira or similar systems for tickets, sprint tracking, and agile processes
- Understanding of logic flows, debugging methodology, and structured programming concepts
- Familiarity with APIs, REST interfaces, MQTT/OPC-UA messaging, and data pipelines