Principal Product Manager, AI Solutions

Mitratech is a team of innovators focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions. They are seeking a Principal Product Manager, AI Solutions to lead the definition and delivery of AI capabilities across their product suite, collaborating closely with engineering, design, and go-to-market teams to deliver high-impact AI solutions.

Responsibilities:

• Define the product vision, goals, and roadmap for AI-powered capabilities across Mitratech’s product lines
• Identify opportunities to leverage generative AI, machine learning, and intelligent automation to solve key customer problems in compliance, legal, risk, and HR domains
• Develop business cases, success metrics, and prioritization frameworks for AI initiatives
• Maintain a clear understanding of competitive landscape and evolving AI technology trends to inform product direction
• Work with customers, partners, and internal stakeholders to identify high-value AI use cases
• Lead ideation and validation for AI concepts through user research, prototypes, and pilot programs
• Translate ambiguous opportunities into actionable product requirements and detailed user stories
• Collaborate with UX teams to ensure AI features deliver intuitive, trustworthy, and responsible user experiences
• Collaborate closely with AI Architects, Engineers, and Data Scientists to design feasible, scalable AI solutions
• Contribute to discussions on model selection, data strategy, and architectural tradeoffs, ensuring product requirements are well-grounded in technical reality
• Partner with engineering to manage delivery timelines, iterations, and deployment strategies for AI features
• Define metrics for AI performance and success (accuracy, latency, adoption, ROI)
• Act as the primary bridge between technical and non-technical teams — translating AI capabilities into clear customer and business narratives
• Partner with Product Marketing to position Mitratech’s AI features and communicate differentiation
• Work with Customer Success and Sales to gather feedback, measure outcomes, and refine the roadmap based on customer adoption and value
• Promote responsible AI practices in all aspects of product design and delivery

Requirements:

• 10+ years of experience in product management, including 3+ years focused on AI/ML or data-driven SaaS products
• Proven track record of delivering successful AI-powered features or products from concept to production
• Strong technical fluency — able to engage meaningfully with engineering on topics like LLMs, RAG pipelines, APIs, data models, and performance tradeoffs
• Deep understanding of modern AI/ML ecosystems, including: Generative AI and LLMs (OpenAI, Anthropic, etc.), AI integration frameworks (LangChain, LlamaIndex, etc.), Cloud AI platforms (AWS, Azure, GCP)
• Exceptional communication and storytelling skills — able to articulate complex AI concepts in a customer-centric, business-oriented way
• Experience in B2B SaaS, ideally in compliance, legal tech, risk, or HR technology