CVS Health is dedicated to shaping a more connected and compassionate health experience. The Sr. Manager, Digital Product will translate business and customer needs into actionable work for a cross-functional delivery team, ensuring high-quality outcomes and strategic alignment across product areas.
Responsibilities:
- Define and drive the roadmap for multiple product areas, aligning vision with business goals and constituent needs (member or colleagues, as appropriate)
- Work closely with product leads and stakeholders across business segments, digital, and operational teams to ensure cohesive planning and execution
- Guide cross-functional teams—including engineering, UX, data science, and data experts—through discovery, delivery, and continuous improvement
- Leverage data, research, and experimentation to identify pain points and opportunities that enhance member and colleague engagement and outcomes
- Translate strategic objectives into actionable features and user stories, driving execution in a SAFe train structure
- Proactively manage interdependencies, risks, and tradeoffs to ensure timely delivery of impactful solutions
- Define KPIs and success metrics to track progress, generate insights, and drive iterative enhancements
- Stay informed on digital health trends, emerging technologies, and industry innovations that impact our industry
- Ability to work independently and a get-it-done mindset
Requirements:
- 7 years of experience in product functions, with a strong history of delivering health care products at scale. Background in health tech, digital health, or related fields, with a deep understanding member and colleague experience
- 7 years of experience with developing product strategies, influencing stakeholders, and managing complex roadmaps
- 5 years of Agile/SAFe or similar methodologies and leading cross-functional ceremonies experience
- 5 years of experience with professional communication and good business acumen skills. Ability to bridge technical and non-technical audiences
- 5 years of experience using analytics and experimentation to guide decisions
- Experience in large, matrixed organizations
- Familiarity with healthcare data and processes
- Experience with data tools such as: Jira, Adobe, Miro, etc