Commercial Project Manager, Meta

AFL is a leading manufacturer of fiber optic cable and connectivity solutions, seeking a Commercial Project Manager for their Hyperscale team. The role involves overseeing project direction, coordination, and execution while ensuring effective communication with customers and stakeholders.

Responsibilities:

• Maintain a high level of knowledge regarding AFL’s products and services and their applications to potential customers. Act in a consultative role to the customer to ensure that they can easily order, install, and add value to their internal programs with our programs and services
• Maintain sufficient knowledge of strategic customer’s business to recognize opportunities and be perceived by the customer as a problem solver and cost displacement specialist. New opportunities as well as their business potential should be communicated to the sales and marketing management on a timely basis
• Provide direction to the customer service representative organization in support of customer needs
• Report all customer problems to management as quickly as possible to ensure the problem is resolved in a timely manner. Track the progress of the problem resolution and ensure that it meets the requirements of the customer
• May develop a full-scale project plan, which includes scheduling, execution planning, and tracking. Define project tasks and resource requirements. Continuously monitor and report on progress of the project to all stakeholders, including documenting such progress
• Effectively communicate project plan and expectations to team members/stakeholders in a timely and clear fashion. This includes keeping team members/stakeholders on task and on schedule
• Identify, manage and mitigate risks. Manage changes in project scope. Must anticipate and catch deviations from the plan or schedule early and keep all team members/stakeholders informed
• Coach, mentor, motivate and supervise project team members, and influence them to take positive action and have accountability for their assigned work
• Exercise good judgement and act quickly to resolve issues
• Materials management

Requirements:

• Bachelor's degree Business, Engineering, or equivalent experience
• Minimum 8 years related experience
• Project planning and control. Knowledge of project management concepts, efficient project scheduling, cost planning and performance
• Experienced in providing a team with direction and vision, including motivating people to perform, listening to people, providing feedback, recognizing strengths and providing challenges
• Critical thinker with the ability to problem solve effectively and efficiently
• Possess good judgment and a sense of urgency
• Excellent organizational and customer service skills
• Proficient with MS Office and MS Project, or spreadsheets or other appropriate tools to manage people and tasks and keep up-to-date
• Ability to travel up to 15%
• PMP certification a plus