Business Development Representative (BDR)

Duetto is an industry-leading hospitality revenue management system, dedicated to optimizing revenue and boosting profit for hotels, resorts, and casinos. The Business Development Representative is responsible for generating high-quality leads and driving business growth through effective outreach and engagement strategies.

Responsibilities:

• Execute high-volume outbound prospecting across assigned US regions through email, phone, social media, and events to identify and qualify prospects
• Engage and convert marketing-generated leads through rapid follow-up, discovery, and need qualification using a defined methodology (e.g., BANT/MEDDIC-light)
• Investigate target accounts, buying centers, and stakeholders to tailor outreach and sequences, leveraging AI-driven tools to increase relevance and response rates
• Manage the facilitation of high-quality first meetings and demos for the sales team
• Document clear context, pain points, stakeholders, and next steps to ensure a clean handoff to the sales organization
• Contribute to territory and account plans by collaborating with Regional Sales Managers to align coverage, outreach priorities, and feedback loops to maximize pipeline creation
• Update and maintain accurate account and lead data, activities, and stage progression in CRM and sales engagement tools
• Track activity and pipeline KPIs to ensure visibility and forecast accuracy
• Share market insights and collaborate with Marketing on messaging and campaign optimization to continually improve performance
• Perform other related duties as needed to support team and company priorities

Requirements:

• 2+ years of experience in a sales, business development, or SDR/BDR role (preferably in B2B SaaS or hospitality technology)
• Strong communication, presentation, and interpersonal skills—comfortable engaging senior-level decision-makers
• Familiarity with CRM systems (e.g., Salesforce) and sales engagement platforms (e.g., Apollo, HubSpot)
• Proven ability to manage high volumes of activity while maintaining a focus on quality conversations and outcomes
• Specialized skills, knowledge, or experience within the hospitality, travel, or technology industry
• Prior experience operating within a B2B SaaS environment