Manager, Product Analytics & Experimentation

H&R Block is a leader in tax preparation and financial services, seeking a Group Product Manager for Product Analytics & Experimentation. This role involves providing strategic leadership for analytics and experimentation across Digital Consumer Tax Products, ensuring data fidelity and embedding these capabilities into product workflows.

Responsibilities:

• Set strategy and vision for Product Analytics & Experimentation across a portfolio of Digital Consumer Tax products, aligning to enterprise objectives and product strategy
• Lead and develop a team of managers and senior ICs, providing clear direction, coaching, and growth paths while setting a high bar for execution and impact
• Establish and scale enterprise standards for experimentation design, Adobe Analytics tagging, validation, and data governance to ensure trusted, actionable insights
• Own the experimentation roadmap across product lines, ensuring prioritization balances learning velocity, customer impact, and business outcomes
• Partner deeply with Product, Engineering, Design, Marketing, and Risk to integrate analytics and experimentation into roadmaps, discovery, and delivery workflows
• Champion tooling and platform decisions (e.g., Adobe Analytics, Adobe Target, AEP, CJA), ensuring scalability, efficiency, and operational excellence
• Create clarity and alignment through documentation, operating norms, and communication that enable teams to confidently design, execute, and interpret experiments
• Present insights, recommendations, and risks to senior leadership, translating complex data into clear narratives that inform strategy and investment decisions
• Model and reinforce a culture of learning, curiosity, and evidence-based decision-making across the product organization

Requirements:

• Bachelor's degree in a related field or the equivalent through a combination of education and related work experience
• 7+ years of experience in product analytics, experimentation, product management, or related disciplines
• Demonstrated success leading teams and managers, not just individual execution
• Proven ability to leverage digital analytics and experimentation to drive product decisions in complex or regulated environments
• Strong expertise in Adobe Analytics, Adobe Launch, Adobe Target, AEP, Customer Journey Analytics, and experimentation methodologies (A/B, multivariate)
• Experience defining and scaling processes, standards, and operating models across multiple teams
• Exceptional ability to translate complex data into clear, actionable insights
• Strong executive communication skills with experience influencing senior leaders
• Deep technical intuition paired with a pragmatic, outcome-oriented mindset
• Comfort operating at both strategic altitude and execution detail
• Passion for coaching, developing talent, and building high-performing teams
• Experience working in highly regulated environments with close partnership across Risk and Compliance
• Familiarity with Agile, Lean, and product development best practices at scale
• Experience with Aha, Azure DevOps, Figma, or similar tools
• Certifications in Agile, Product Management, Experimentation, or Analytics