Senior Solutions Engineer - East [IC4]

Sourcegraph is a leading code intelligence platform that empowers developers to navigate and operate on complex codebases. As a Senior Solutions Engineer, you will play a crucial role in enhancing the pre-sales organization, engaging with top technology customers, and contributing to their success through technical insights and solutions.

Responsibilities:

• Learn about our products, our value propositions, our customers, our team, and our processes
• Start building a trusting relationship with your peers on Sales, Field Engineering, Post-sales Customer Success and Support teams
• Join customer and prospect calls with some of our largest customers to understand their needs, how we communicate the value of Sourcegraph, and how we deliver positive impact to our customers’ business
• Get demo certified
• Continue to take ownership of more prospective relationships, partnering with Account Executives (AEs)
• Lead early-stage conversations with prospective customers and delve into the technical needs for success
• Serve as an advocate on behalf of your customers by bringing important insights and feedback back to internal teams
• Drawing from past experience, as well as observations, make internal contributions by identifying opportunities to help propose and deliver solutions
• Participate in Solutions Engineer-led projects which will mature our own capabilities, increase the breadth of our footprint both internally and externally, and positively impact our business and our customers
• Establish yourself as a thought leader and evangelist by using your insights to teach prospective customers new and better ways to get value from Sourcegraph
• Mentor, recruit and train teammates, prospects, and new hires

Requirements:

• You have at least 4 years experience in a relevant role such as pre-Sales Engineering or Solutions Engineering with a technical product
• You have experience selling Enterprise software solutions and have gone through the lived experience of the Enterprise process selling motions
• You have an innate curiosity of getting to the root of customer problems and understanding their motivations
• You are well versed in back end infrastructure architecture
• You are very technically inclined and have a propensity to code
• You have experience writing code in one of the following: JavaScript, Python, Java, Go
• You are a problem solver who loves to troubleshoot
• Strong verbal and written communication skills, specifically across technical presentations and product demonstrations; ability to influence and excite a technical audience
• Either through direct experience or deep understanding, you have working knowledge of the end-to-end software development lifecycle and concepts such as continuous integration and continuous deployment. Note: You do not need to be a software engineer to be successful in this role!
• You have the ability to speak fluently with our developer champions and users (who are all developers themselves)
• You have the strategic mindset to be able to identify opportunities and potential solutions to solve both internal and external problems or gaps, and you can use your skills to apply the appropriate solution
• You enjoy building tools, templates, and technical enablement collateral
• You have an organized approach to work, with demonstrated ability to proactively manage a set of concurrent opportunities, to make difficult prioritization decisions, and to use data to guide decision-making
• You're not afraid to learn a new skill to solve a problem that benefits or unblocks a deal
• You work well independently