Key skills
nCino platform experiencecommercial lending experiencerequirements gatheringSalesforce experiencecommunication skillsSalesforceAgileCommunication
About this role
Empiric is partnering with a regional commercial bank to hire an experienced nCino Product Designer / Business Analyst to support Commercial Lending transformation initiatives. The role involves collaborating with Product Managers and business stakeholders to enhance lending processes and optimize the nCino and Salesforce platforms.
Responsibilities:
- Lead business requirement discovery sessions with key stakeholders
- Write functional and technical requirements, user stories, and acceptance criteria
- Prioritize and refine the product backlog alongside the Product Manager
- Drive process improvements and workflow optimization within Commercial Lending
- Partner with Agile development and QA teams to ensure high-quality delivery
- Lead UAT, validation, and testing efforts
- Support training, governance, and enterprise-wide adoption of nCino and Salesforce
Requirements:
- 5+ years of nCino platform experience
- 5+ years in commercial lending (credit, lending, or operations)
- Strong background in requirements gathering, Agile environments, and process design
- Excellent communication skills with the ability to influence senior stakeholders
- Experience with Salesforce; certifications (Salesforce Admin, nCino 101/201) preferred