Director of Product Management, Intelligent Process Automation - Store

Salesforce is the #1 AI CRM, dedicated to transforming the workforce through AI and innovation. The role of Product Management Director for the Store involves managing the roadmap and feature lifecycle for Agentforce Supply Chain, focusing on delivering enterprise products that enhance customer experiences and drive business value.

Responsibilities:

• Roadmap & Feature Ownership: Own the Store roadmap for Agentforce Supply Chain, balancing strategic elements with foundational needs. Own the feature lifecycle for specific components or minor feature tracks from discovery through launch and iteration
• Technical Specification: Translate high-level strategic goals into clear, concise, and detailed Product Requirement Documents (PRDs), user stories, designs, and technical acceptance criteria for engineering
• Execution: Act as the voice of the customer within the development process, managing the product backlog, prioritizing sprints, and driving consistent delivery using Agile methodologies
• Customer & Market Research: Conduct detailed user interviews and quantitative analysis to deeply understand the pain points of supply chain operators and identify product opportunities
• Cross-Functional Collaboration: Partner directly with Engineering and Design (UX/UI) to ensure technical feasibility and deliver intuitive, enterprise-grade user experiences

Requirements:

• 10+ years of product management experience
• Experience building external-facing products in enterprise B2B SaaS environments
• Excellent spoken and written communication with ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences
• Proven ability to collaborate with virtual and global cross-functional teams and work closely with engineering, design, and customer success
• Rigor and consistency in managing product backlogs and executing delivery
• Familiarity with the Salesforce platform ecosystem (e.g., APIs, platform services)
• Experience in network effects and cold start strategies