Project Manager/Business Analyst

CDW is partnering with a healthcare client for a Project Manager/Business Analyst role focused on migrating from Windows 10 to Windows 11 across a large number of devices. The role involves managing the migration project, collaborating with various teams, and ensuring the smooth transition of technology within the healthcare facility.

Responsibilities:

• Managed multiple OS migration initiatives, including the full lifecycle of the Windows 10 to Windows 11 upgrade project
• Assessed the existing environment to determine migration scope, including locations, workstation counts, and peripheral inventory (laptops, printers, etc.)
• Met with department leadership and key stakeholders to understand priorities, timelines, dependencies, and potential roadblocks
• Collaborated with IT teams to conduct hardware compatibility assessments (BIOS, CPU, RAM, storage, printer drivers)
• Partnered with IT and departmental SMEs to evaluate software and application compatibility for Windows 11
• Coordinated with network teams to confirm data protection strategies, including OneDrive and network drive backups
• Reviewed and analyzed current OS deployment methods (in-place upgrade, profile migration, wipe-and-reload, new hardware deployment) to determine the optimal approach
• Developed project timelines, success criteria, and migration readiness requirements
• Partnered with departments to select pilot groups, deploy Windows 11, gather feedback, and resolve any issues prior to full rollout
• Collaborated with management to ensure timely and clear communication throughout the project
• Worked with IT and leadership teams to develop and distribute training materials and migration documentation
• Communicated the final migration and rollout schedule across departments
• Executed phased rollout deployments, monitoring progress and addressing issues in real time
• Conducted post-migration validation with department heads to ensure system performance and application functionality met end-user needs

Requirements:

• Windows 11 Migration Experience
• Intune Instances
• Technical BA/Technical PM with Healthcare experience
• Extensive experience directing helpdesk teams, network analysts, and enterprise support functions for global environments
• Skilled in analyzing complex technical requirements, modeling costs, and supporting lifecycle planning for large-scale initiatives such as Windows 10/11 deployments
• Strong expertise in evaluating device inventories, determining optimal deployment strategies, and partnering with supply chain and procurement teams to support equipment ordering, budgeting, and asset-management planning
• Adept at assessing user personas, understanding application dependencies, and aligning migration plans with clinical, business, and specialty-specific workflows
• Known for developing best practices, managing cross-functional teams, and delivering structured, data-driven recommendations that ensure smooth and efficient technology transitions across the organization
• Managed multiple OS migration initiatives, including the full lifecycle of the Windows 10 to Windows 11 upgrade project
• Assessed the existing environment to determine migration scope, including locations, workstation counts, and peripheral inventory (laptops, printers, etc.)
• Met with department leadership and key stakeholders to understand priorities, timelines, dependencies, and potential roadblocks
• Collaborated with IT teams to conduct hardware compatibility assessments (BIOS, CPU, RAM, storage, printer drivers)
• Partnered with IT and departmental SMEs to evaluate software and application compatibility for Windows 11
• Coordinated with network teams to confirm data protection strategies, including OneDrive and network drive backups
• Reviewed and analyzed current OS deployment methods (in-place upgrade, profile migration, wipe-and-reload, new hardware deployment) to determine the optimal approach
• Developed project timelines, success criteria, and migration readiness requirements
• Partnered with departments to select pilot groups, deploy Windows 11, gather feedback, and resolve any issues prior to full rollout
• Collaborated with management to ensure timely and clear communication throughout the project
• Worked with IT and leadership teams to develop and distribute training materials and migration documentation
• Communicated the final migration and rollout schedule across departments
• Executed phased rollout deployments, monitoring progress and addressing issues in real time
• Conducted post-migration validation with department heads to ensure system performance and application functionality met end-user needs
• Full Life cycle project ownership
• Building timelines
• Coordinating SME's
• Selecting Pilot Groups
• Overseeing Production rollouts
• Conduct Post migration Validation
• Technical PM 70%: Strategy, Timeline Planning, Cross Department orchestration, Driving pilot and rollout, Issue resolution, Stakeholder communication, Executing / Monitoring / Validating
• Technical BA 30%: Gathering requirements, Understanding workflows, Assessing app dependencies, Partnering with SME's, Documentation and training, Technical PM with Technical BA responsibilities around requirements, Workflows analysis and documentation