Head of Solutions Engineering

S&P Global is a leading organization in automotive technology, recently transitioning to a standalone public company. They are seeking a Vice President of Solutions Engineering to build and lead a technical sales organization that bridges innovative products with customer needs, focusing on strategic partnerships and technical sales execution.

Responsibilities:

• Build and Lead the Function: Recruit, mentor, and lead a high-performing, national Solutions Engineering team from the ground up, fostering a culture of technical excellence, curiosity, and collaboration
• Strategic Commercial Partnership: Act as the key client facing industry and technical partner to the commercial organization. Develop and implement strategies to effectively leverage industry and technical expertise throughout the sales and account management cycle to generate business, accelerate deal closure and improve retention
• Technical Sales and Customer Success Execution: Guide the team in designing and delivering compelling product demonstrations, proofs-of-concept, and workshops that address the specific challenges of our OEM, Dealer Group, Dealer and Third Party partners
• Voice of the Customer and Market: Systematically gather and synthesize feedback and product requirements from the field. Serve as a vital liaison, translating customer needs into actionable insights for our Product Management and Engineering teams
• Develop Scalable Processes: Create and implement the foundational processes, tools, and best practices for the Solutions Engineering function to ensure consistency, quality, and scalability as the business grows
• Solution Architecture: Lead the team in architecting creative and effective solutions that leverage the full breadth of our newly integrated product suite to solve our customers' most pressing problems while ensuring solutions are feasible, credible and aligned to business strategy
• Create and lead a team that represents multiple product lines: Create and lead a team that can represent solutions from Polk Automotive Solutions, Pricing and Incentive Solutions and Tierless Solutions
• Interact with clients: Lead interactions with a wide variety of clients that support sales and marketing of new and used vehicles. These clients include but are not limited to OEMs, NSCs, Dealer Groups, Dealers, Agencies, Captive Finance, Indirect Lenders and other third parties

Requirements:

• Bachelor's degree in Computer Science, Engineering, or a related technical field
• 10+ years of automotive industry experience with at least 5 years in a leadership capacity, managing a team
• Proven experience solving customer challenges in the automotive and SaaS industry
• Proven experience building and scaling a new team within an enterprise SaaS or technology company
• A deep understanding of the enterprise sales cycle and a demonstrated ability to partner effectively with leaders to drive revenue and retention
• Exceptional industry, technical and product acumen, with the ability to master a complex product suite and communicate its value to both technical and non-technical audiences
• Proven ability to bring teams from multiple business functions together and drive collaboration
• Strong business acumen; able to connect technical solutions to clear business outcomes and ROI
• Outstanding presentation, communication, and interpersonal skills
• Experience in the automotive technology industry is a significant plus