Lumen Technologies connects the world by igniting business growth through secure and efficient connections. The Lead IT Infrastructure Engineer will provide expert technical direction for enterprise-level network infrastructure while mentoring junior engineers and collaborating with cross-functional teams to ensure optimal network performance and security.
Responsibilities:
- Implement and maintain enterprise network infrastructures, including LAN, WAN, and WLAN ensuring optimal performance and security
- Understand, configure, and troubleshoot Data Center environments using Cisco ACI and NXOS platforms
- Monitor and optimize network performance through advanced diagnostic tools (protocol analyzer, NetBrain, statistical analysis, etc), implementing necessary adjustments for enhanced efficiency
- Implement and manage cloud network architectures, including hybrid and multi-cloud environments, ensuring seamless integration with on-premises systems
- Provide high-level technical guidance and resolve escalated issues from lower support tiers while maintaining system stability and fostering a culture of knowledge sharing
- Develop and maintain comprehensive network documentation, including detailed network diagrams, design references, and standard operating procedures
- Collaborate with technology vendors and stakeholders to implement business-focused networking solutions
- Utilize automation tools and scripts to streamline and improve efficiency for network deployments and operations
Requirements:
- Bachelor's degree or equivalent education and experience with typically 5+ years Enterprise level support and design experience
- Proven experience in designing and maintaining ACI and NXOS environments
- Demonstrated expertise in implementing and managing enterprise-level services including advanced routing protocols (BGP and OSPF), virtual routing (VRFs), and network segmentation
- Comprehensive knowledge of network hardware configuration and maintenance, including platforms such as Cisco, Arista, or Juniper
- Advanced understanding of TCP/IP networking principles, OSI model, and enterprise network architecture best practices
- Experience in cloud networking technologies and services, such as AWS, Azure, or Google Cloud, with experience in designing and managing hybrid and multi-cloud environments
- Proficiency in network automation tools and scripting languages (e.g., Python, Ansible, JSON) to enhance operational efficiency
- Familiar with enterprise network security systems, including next-generation firewalls, IDS/IPS, and DDoS mitigation strategies for at least 3 years
- Understanding of network traffic load-balancing technologies, such as local traffic management and global server load-balancing
- Must be a US Citizen or Permanent Resident/Green Card for consideration for this position