Product Manager, Accounts Receivable

Zone & Co is on a mission to empower finance professionals to drive strategic growth through seamless, intelligent operations. They are seeking a highly skilled Product Manager to lead the strategy and execution of their Accounts Receivable product initiatives, focusing on optimizing the order-to-cash process and enhancing financial efficiency within the NetSuite ecosystem.

Responsibilities:

• Define Product Vision & Strategy: Develop and articulate a compelling product vision and strategy for Zone&Co's Accounts Receivable (AR) offerings, aligning it with Zone&Co's overall product vision and market opportunities
• Market & Customer Insight: Conduct in-depth market research, competitive analysis, and customer discovery to identify unmet needs, emerging trends, and strategic opportunities in accounts receivable and collections management for NetSuite users
• Roadmap & Prioritization: Own the product roadmap for your domain, defining clear objectives, key results, and prioritized initiatives. Translate strategic themes into detailed product requirements, user stories, and acceptance criteria
• Product Development Leadership: Collaborate closely with engineering, design, and QA teams throughout the agile development lifecycle. Provide clear guidance, make informed trade-offs, and ensure timely, high-quality delivery of features
• Go-to-Market Strategy: Partner with sales, marketing, solutions consulting, and customer success teams to develop compelling product messaging, sales enablement materials, and launch strategies that drive adoption and customer value
• AR & Collections Expertise: Drive innovation in areas such as electronic invoicing, automated collections management, credit control, cash application automation, lockbox processing, and integrated reconciliation with the general ledger
• Order-to-Cash Focus: Explore and develop capabilities around customer self-service portals, credit risk assessment, deduction management, and improved visibility across the entire order-to-cash cycle
• Stakeholder Management: Serve as the subject matter expert for Accounts Receivable, communicating product plans, progress, and performance to internal stakeholders, executive leadership, and external partners

Requirements:

• 6+ years (for PM) of progressive experience in Product Management within FinTech, Enterprise SaaS, or Financial Services, with a direct focus on Accounts Receivable (AR) solutions, Collections Management, or Order-to-Cash process
• In-depth understanding of the order-to-cash process, invoicing, electronic billing, collections strategies, credit management, cash application, and AR/GL reconciliation
• Strong understanding of ERP systems and financial processes. Direct experience with NetSuite (either as a user, consultant, or product manager for a NetSuite-integrated solution) is a significant advantage
• Ability to engage in technical discussions with engineers, understand API capabilities, and grasp the nuances of building scalable, secure financial software
• Proven ability to analyze complex market data, competitive landscapes, and customer insights to define winning product strategies and prioritize effectively
• Outstanding verbal and written communication skills with the ability to articulate complex concepts clearly to diverse audiences (technical, business, executive)
• A strong track record of successfully bringing complex software products from conception to launch and driving adoption
• Experience working in agile development environments
• Bachelor's degree in Business, Finance, Computer Science, or a related field. Relevant certifications a plus