About this role
State Farm is a leading insurance and financial services company, and they are seeking a Customer Service Representative. The role involves communicating with customers, providing answers to inquiries, and collaborating with internal departments to ensure customer satisfaction.
Responsibilities:
- Communicate with customers via phone, email and chat
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
Requirements:
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work