Senior Operations Business Partner

Southwest Power Pool (SPP) is about more than power. We’re about the power of relationships. Our employees have the opportunity to work together to ensure electricity is delivered reliably and affordably to the millions of people living in our service territory. We have been voted one of Arkansas’ Best Places to work by Arkansas Business and we are looking for a member of our team who is passionate about our mission to keep the lights on!

We have a core ideology here at SPP that we stand by: Do the right thing, for the right reason, in the right way.

We believe in supporting our employees through a fantastic benefits package:

• Competitive and transparent pay with bonus opportunities
• Excellent insurance package including three great medical plans to choose from, employer-paid short-term disability, long-term disability, and life insurance
• Relocation bonus (if applicable)
• Hybrid working environment for positions that are eligible
• Fantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a pension (defined benefit plan) fully funded by SPP

 PLEASE NOTE: SPP is not able to sponsor employment visas or student-work authorizations (STEM OPT) for this position. Please ensure you are eligible to work in the U.S. without sponsorship prior to applying.

COMPENSATION INFORMATION
The salary range(s) represents our good faith estimate for the role at this time. While we strive to provide competitive and transparent compensation, there may be circumstances where an offer is above or outside of the listed range. We are open to discussing salary expectations with qualified candidates considering factors such as the candidate's qualifications, skills, competencies, experience and geographic location will all be considered during the hiring process.

Senior Operations Business Partner Salary Range: $87,950 - $112,190

 Join our team as a Senior Operations Business Partner!

The Senior Operations Business Partner provides strategic and operational support to System Operations, Quality Control, Policy, and Engineering Support functions. This role serves as a primary liaison to operations leadership, ensuring effective coordination, tracking, and execution of departmental initiatives, performance metrics, stakeholder commitments, and reporting obligations.

Operating in a fast-paced environment, the Senior Operations Business Partner independently identifies business needs, develops actionable solutions, and builds strong collaborative relationships across the organization — including executive leadership. The position requires sound judgment, discretion, strong facilitation skills, and the ability to manage multiple priorities with limited oversight. This role contributes to enterprise-wide initiatives and supports continuous improvement efforts designed to enhance operational effectiveness and organizational alignment.

Key Responsibilities

• Act as a strategic advisor to operations leadership, identifying business needs and developing actionable solutions.
• Coordinate and track departmental initiatives, projects, metrics, and stakeholder commitments.
• Lead cross-functional collaboration and facilitate SME groups to drive operational improvements.
• Prepare executive-level communications, reports, and presentations.
• Translate complex operational and technical information into clear, actionable insights.
• Identify risks, escalate issues, and support timely resolution.
• Drive continuous improvement efforts to enhance efficiency, transparency, and accountability.
• Ensure alignment with organizational policies, governance requirements, and compliance standards.

To be successful we're looking for:

• Bachelor’s degree in Business, Management, Communications, Engineering, or related field; OR six (6) years of directly related professional experience in lieu of degree.
• Minimum six (6) years of relevant, progressively responsible professional experience.
• Strong written and verbal communication skills.
• Demonstrated facilitation and stakeholder engagement skills.
• Strong interpersonal and customer-service orientation.
• Ability to manage multiple priorities in a fast-paced environment with stringent deadlines.
• Strong analytical and problem-solving capabilities.
• Proficiency in Microsoft Office applications and database systems.
• Ability to work independently and collaboratively with diverse stakeholders.
• Ability to influence without direct authority.

Preferred:

• Experience within the electric utility industry, Regional Transmission Organization (RTO), or other critical
• infrastructure environment.
• Experience supporting operations, engineering, or technical business units.
• Familiarity with operational performance metrics and regulatory frameworks.

 Position Type and Expected Hours of Work:

• This is a full-time position. Days and hours of the workweek are Monday through Friday; 8:00 a.m. to 5:00 p.m. Working extended hours may be required.

 Travel Requirement:

This position requires minimal travel (approximately 15%).

SPP is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence. If you need a reasonable accommodation for any part of the employment process, please contact us at HR@spp.org and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).

At SPP we believe in a culture of belonging. Learn more here: Culture of Belonging - Southwest Power Pool .