Manager, Product Sales - Remedy & Readycare

Medline has an immediate opening for a Manager of Product Sales in their Remedy & Readycare product division. The role involves managing sales strategies and customer engagement while leading a sales team to achieve sales targets and ensure successful product integration.

Responsibilities:

• Manage/set overall key strategy and go-to-market approaches with Medline Sales Leaders
• Manage sales strategies that drive overall achievement of sales targets. Drive sales pipeline; grow and retain existing accounts by presenting new solutions, products and services
• Lead sales team and initiatives through all sales phases. Encourage and manage open communication between Product, Sales and Specialist teams
• Reinforce division strategic direction to the sales specialist team with weekly check ins, goal setting, objection handling, personal & professional, advice, and pipeline management
• Manage delivery of business reviews in partnership with Division Product Management
• Train Medline teams to prepare and present customer needs plan and gain assurance plan is feasible, within cost, time, and environment constraints
• Oversee development and delivery of competitive analysis materials and presentation
• Accountable for team’s overall customer engagement; ensure teams has the necessary tools, resources and knowledge to positively engage customer and to support sales efforts
• Facilitate positive relationships with key decision-makers and external customer key stakeholders to obtain and provide feedback to the Division on the needs of customers and supporting specialists
• Own all issue and problem resolution; ensure Specialist team and partner divisions deliver solutions. Determine if additional training & education is required
• Lead point of escalation and face of specialist team when conflict resolution required. Oversee implementation of specialist-led product conversion & implementations
• Plan for and manage multiple initiatives for program creation, trial support and implementation
• Will have a continuing role in customer support to address clients’ issues in the usage of organizational products/services
• For the Specialist team, identify product positioning and innovation opportunities
• Oversee market research to identify and track market trends that affect sales, service and product development
• Ensure transfer of feedback for product improvement, and potential new products with appropriate departments
• Accountable for managing people, setting direction and resource planning & deployment
• Day-to-day operations of a group of employees
• May have limited budgetary responsibility and usually contributes to budgetary impact
• Interpret and execute policies for departments/projects; develop, recommend and implement new policies or modifications to existing policies
• Provide general guidelines and parameters for staff functioning
• Hiring staff, recommending pay increases, performing performance reviews, training and development of staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies

Requirements:

• Bachelor's degree
• At least 5 years overall experience in product management, product development or sales to include at least 4 years of product sales experience
• Thorough understanding of the product, customer and market needs for Acute, Post-Acute and/or Specialty
• Experience building customer relationships while providing clinical consultative feedback and education on products and services
• Demonstrated ability to execute sales marketing strategies and tactics
• Ability to analyze market trends to effectively develop presentations, provide recommendations and business forecasting
• Experience diagnosing, isolating, and resolving complex issues and recommending and implementing strategies to resolve problems
• Demonstrated project management skills, with ability and proven track record to plan, manage and develop strategic initiatives to successful goal completion
• Skill and ability presenting to senior management or C-suite with the purpose of influencing company or client decisions. Includes presenting and reporting on project plans and cost benefit analyses to appropriate stakeholders, executives and senior management
• Communications planning and implementation ability (including the ability to integrate and coordinate various elements into an actionable plan)
• Experience presenting and reporting on project plans and cost benefit analyses to appropriate stakeholders, executives and senior management
• Proficient in MS Office (Work, Excel, PowerPoint)
• Position generally requires travel 75% of the time for business purposes (within state and out of state)
• Environment includes office setting and medical facilities
• Position may require non-traditional work hours during in-services (ex. weekends, multiple work shifts)
• Experience leading professional-level team on product or sales initiatives
• Experience working with cross-functional teams and facilitating teams to identify and implement solutions to complex problems