Facility Management Coordinator

Description

Full-time, Exempt position

$65,000 to $70,000 per year depending on experience and qualifications

BASIC FUNCTION:

Facility Management Coordinator handles overseeing all maintenance operations and security functions within the organization. This role ensures that the facilities stay safe, secure, and fully operational by managing preventive maintenance, supervising staff, coordinating security protocols, and ensuring compliance with safety regulations.

 RESPONSIBILITIES:

• Plan, manage and/or assist with the coordination of various special projects, operational initiatives, and events to support the organization’s strategic goals. 
• Work closely with the executive team and key personnel to understand operational needs, identify solutions and training opportunities, streamline processes, and track improvement measures.
• Assess and implement measures to address facilities maintenance needs and those related to space management, security, event setups, and community services volunteer efforts.
• Recruit, train, supervise, and evaluate maintenance and security teams.
• Provide coaching, performance feedback, and discipline, as necessary.
• Schedule staff shifts and ensures adequate coverage for maintenance and security needs.
• Oversee external contractors to ensure the completion of facilities projects, including repairs, upgrades, and safety inspections.  
• Coordinate and assist with event setups to ensure the optimal use of event space and meet the overall logistical needs of the organization. 
• Oversee all security operations, including guards, access control, and emergency response procedures.
• Develop and enforce security policies, protocols, and standard operating procedures (SOPs).
• Conduct risk assessments and to find vulnerabilities related to property, staff, and assets.
• Coordinate emergency drills, incident investigations, and reporting.
• Consult with external security agencies and authorities when needed.
• Ensure NOI properties remain clean and secure by routinely monitoring and assisting staff / contractors.
• Build and maintain partnerships with various organizations to expand NOI’s community services volunteer network and coordinate related initiatives.
• Maintain detailed records, files, and reports related to key activities and special projects.
• Maintain a central inventory of maintenance supplies and equipment, and manage the agency’s new work order system. 
• Serve as a member of the Safety committee, actively participating in meetings and the development and implementation of safety and security protocols.
• Utilize project management principles and best practices to plan, execute, and evaluate various projects, focused on successful outcomes and alignment with strategic goals.

Requirements

REQUIREMENTS:

Education:

Bachelor's degree in Facilities Management, Engineering, Security Management, or related field (preferred). Relevant certifications in maintenance, engineering, or security are an asset. Or, eight years of experience and/or training that could be expected to provide the required knowledge, skill and ability to perform the duties as outlined.  

Experience:

5–10 years of experience in maintenance and/or security management, with at least 3 years in a supervisory role.

Experience managing teams, budgets, and large facilities. Extensive experience in engaging and collaborating with diverse populations. Familiarity with recruitment and engagement strategies, and knowledge of facilities/space management. 

Job Skills:

Strong leadership and team management abilities.

Knowledge of HVAC, electrical, plumbing, and mechanical systems.

Understanding of security technologies (CCTV, access control, alarm systems).

Ability to respond to emergencies and prioritize tasks under pressure.

Exceptional organizational skills and attention to detail in project and task management

Excellent written and oral communication skills; interpersonal skills

Excellent analytical and problem-solving abilities, with a data-driven approach

Proficient at measuring, reporting, and enhancing outcome performance

Adept at working autonomously or collaboratively in team environments

Strong recordkeeping and computer skills

Demonstrated customer service and problem solving abilities

Licenses /certifications:

Current CT Drivers license /CT required insurance/ own transportation

Benefits Include:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401(k) with matching contributions
• Vacation Time
• Personal Time
• Sick Time
• Holiday Pay

New Opportunities' mission is to improve the quality of life for economically disadvantaged individuals by providing the necessary resources to increase their standard of living, foster self-improvement, and maximize self-empowerment.

New Opportunities Inc. is the community action agency that serves Waterbury, Meriden, Torrington and 27 surrounding Connecticut towns. We offer a variety of social service programs designed to eliminate poverty and assist people in need.

Headquartered in Waterbury and the cities fourth largest employer, New Opportunities has additional offices in Meriden, Torrington, Danbury and Thomaston for the convenience of those they serve. Annually, more than 61,000 individuals benefit from programs offered at this agency, guided by the New Opportunities staff who helped them find the way to meet their needs.

In accordance with the mission of New Opportunities, the Agency aims to increase the self-sufficiency of its customers and support their move out of poverty toward a more middle-class lifestyle.

In 1964, the Agency incorporated as a private non-profit corporation in the State of Connecticut and is a tax-exempt 501 (c) (3) organization. With an annual budget for 2014 in excess of $41 million dollars, New Opportunities administers more than 50 social service programs targeted to the low-income, elderly and disabled communities.

While the range of programs is broad, they fall into one or more of the following categories:

• Energy Assistance
• AIDS / HIV Prevention
• Fatherhood Initiative
• Employment Education and Training
• Child Welfare and Family Development Services
• Early Childhood Education Programs
• Elderly Services
• Homeless Shelter and Transitional Housing
• Ex-Offender Programs and Re-entry Services

EOE/AA/Veteran/Disability