Sales & Move-In Coordinator

Monroe Village is seeking an ambitious Sales & Move-In Coordinator to join our team!

Monroe Village is a Springpoint Senior Living Community located in Monroe, NJ. At Springpoint, the Sales & Move-In Coordinator is responsible for supporting all aspects of the marking and sales effort, consistent with Springpoint philosophy. Responsible for coordinating events, completing reports, serving in a hospitality role, acting as a receptionist, and other administrative support functions.

Responsibilities:

Coordination

• Answers and directs incoming phone calls
• Greets and serves all visitors to the marketing office in accordance with the community and Springpoint Hospitality program
• Helps to coordinate site events with the Director of Sales and Marketing 
• Prepares and updates marketing and sales reports and processes all sales transactions
• Maintains marketing systems, including ENQUIRE Lead system
• Processes invoices, tracks inventory and orders office supplies, collateral, and other printed materials within the approved budget
• Coordinates move in process and prepares closing documents
• Adheres to the SSL marketing guidelines

Design, Selection:

• Works with Director of Sales and Marketing and Development Department to prepare the Options and Upgrade program
• Consults with and guides resident/buyers in personalizing their new residence through the selections process (i.e. plumbing, electrical, flooring, carpeting, countertops, appliances, cabinetry and customized modifications)
• Prepares an accurate summary of selections made by the resident/buyer, prepares an invoice for selections with additional cost and obtains a signed Addendum Contract
• Prepares and transmits selection decisions to the contractor in a timely fashion. Communicates questions and facilitates responses regarding pricing and potential charges
• Meets with construction company representative and Springpoint operational staff (sometimes on a daily basis) as turn-over of residences begins to assure that residences are appropriately and accurately prepared for walk-though and move-in

Education and Experience:

• High school diploma or equivalent required.
• Associate’s degree in business, marketing, or a related field preferred.
• Previous experience in sales, customer service, or administrative roles is a plus.
• Experience working with seniors or in a healthcare or senior living setting preferred.

Comprehensive Benefits Package (Full Time):

• Medical/Dental/Vision/Rx Plans
• Paid Time Off and Holidays
• 401(k) with Company Match (Once Eligible)
• Life & Disability Insurance
• Flexible Spending Accounts
• Voluntary Benefits (including DailyPay!)
• Employee & Resident Bonus Referral Programs
• Employee Assistance Program
• Wellness & Wellbeing Programs
• Tuition Reimbursement
• Professional Development and Career Opportunities

Pay Range: $28.00 - $31.00 / hour