Director, Cultural and Identity Centers

CANDIDATES ELIGIBLE TO APPLY: THIS RECRUITMENT IS AVAILABLE TO CURRENT ON-CAMPUS EMPLOYEES ONLY.

CLASSIFICATION TITLE: Administrator II

UNION CODE: M80

FT/PT: Full-time   

PAY PLAN: 12-month   

WORKPLACE TYPE: On-site (work in-person at business location)

ANTICIPATED HIRING RANGE: $7,833 - $8,750

• However, offer amount will be commensurate with candidate’s experience, education, skills, and training.

CSU CLASSIFICATION SALARY RANGE: $5,053 - $16,221

PAY BASIS: Monthly  

BENEFITS: CSUB offers a best-in-class benefit package for eligible employees that includes an array of medical plans, choice of dental plans, vision coverage, retirement participation in CalPERS, CSU tuition waiver, up to 24 vacation days per year, sick leave with unlimited accrual, 15 paid holidays per year and more!  See our benefits website for additional information.

POSITION PURPOSE: The Director of Cultural and Identity Centers provides strategic leadership and administrative oversight for all of CSU Bakersfield’s existing cultural and identity centers, as well as future centers as they are established to meet the campus mission to create an inclusive and equitable space for all students.

Reporting to the Vice President for Student Affairs and Strategic Enrollment Management, and with a dotted reporting relationship to the Dean of Students, the Director supports the University’s mission to promote student access, engagement, retention, and timely degree completion The position ensures that programs, services, and initiatives offered through the centers contribute to a welcoming campus environment and support the academic and personal success of students from a broad range of backgrounds.

DUTIES & RESPONSIBILITIES:

Strategic Leadership & Center Development

1. Provide vision and direction for all cultural and identity centers in alignment with CSU Bakersfield’s mission and strategic priorities.
2. Lead the planning, development, implementation, and evaluation of programs and services that support academic success, sense of belonging, student engagement, persistence, and leadership development for all students.
3. Guide the establishment of future centers based on institutional priorities, student needs, and available resources.
4. Develop goals, outcomes, and assessment measures specific to each center’s mission to evaluate program effectiveness, student impact, and inform continuous improvement.
5. Develop and maintain partnerships with community organizations, alumni, and external stakeholders that facilitate the support of student engagement and educational pathways.
6. Participate in outreach, grant development, and fundraising activities as appropriate and in collaboration with University Advancement.

Administrative Operations & Personnel Management

1. Oversee day-to-day operations of all centers, ensuring each center operates in alignment with its mission while maintaining consistent service delivery and adherence to CSU and campus policies and procedures.
2. Manage budgets, monitor expenditures, and ensure responsible stewardship of resources.
3. Prepare reports, summaries, and assessments for senior leadership regarding center activities, utilization, emerging needs, and student impact.
4. Coordinate space utilization, facility needs, and operational procedures across all centers.
5. In consultation with the Vice President for Student Affairs and Strategic Enrollment Management, lead the recruitment, selection, assignment of work, evaluation, and professional development of staff and student employees within a supportive and inclusive working environment, ensuring that they are equipped to meet the centers’ goals.
6. Foster a collaborative and professional work environment focused on student service and operational effectiveness.
7. Establish clear performance expectations and provide ongoing feedback and professional development.

Campus Collaboration & Student Support

1. Work collaboratively with academic departments, campus service units, and administrative offices, faculty and staff affinity groups, Academic Senate, Associated Students Incorporated (ASI) and student clubs and organizations to integrate center-based programs and initiatives into broader student success efforts.
2. Participate in campus committees and working groups related to student engagement, campus climate, and institutional effectiveness.
3. Support coordinated efforts with Enrollment Management, Academic Advising, Financial Aid, and other student support areas.
4. Serve as an escalated resource for students seeking guidance, referrals, and support related to academic and campus life.
5. Respond to and manage complex student concerns by assessing issues, coordinating appropriate referrals, and resolving matters in accordance with campus policies.
6. Promote student leadership development and co-curricular learning opportunities through center-based programming.

REQUIRED QUALIFICATIONS:

EDUCATION & EXPERIENCE – Equivalent to a bachelor’s degree from an accredited university in higher education or related field and a minimum of five (5) years of professional experience in student success, student development or related area including at least two years of leadership or supervision over staff or students.

LICENSES – Possession of a valid driver’s license or the ability to obtain by date of hire.

SKILLS, KNOWLEDGE & ABILITIES (SKA’s) –

• Regular and reliable attendance is required.
• Ability to lead and coordinate complex operations across multiple centers while ensuring alignment with institutional priorities and consistent service delivery.
• Ability to analyze complex student, programmatic, and organizational issues and exercise sound judgment in addressing concerns that may involve multiple stakeholders.
• Ability to manage multiple priorities, deadlines, and competing demands in a dynamic, student-centered environment.
• Ability to foster a professional, inclusive, and collaborative work environment.
• Knowledge of student support models and engagement practices that promote student success, belonging, and persistence across diverse student experiences.
• Knowledge of higher education administration, including CSU and campus policies and procedures related to student services, personnel management, budget administration, and compliance requirements.
• Knowledge of student development, retention, and persistence frameworks as they relate to student belonging, leadership development, and co-curricular learning.
• Knowledge of assessment and evaluation methods used to measure program effectiveness, student outcomes, and center impact.
• Skill in supervising, training, and evaluating professional staff, support staff, and student employees, including setting performance expectations and providing ongoing feedback.
• Skill in budget development, fiscal oversight, and resource allocation for multiple operational units.
• Skill in collaboration and relationship-building with academic departments, campus service units, and external partners to advance center missions and student success initiatives.
• Ability to utilize computerized student information systems and the ability to effectively leverage technology.
• Demonstrated customer service experience requiring a very high level of diplomacy and professionalism.
• Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems.
• Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds.
• Excellent communication skills; ability to effectively communicate information in a clear and understandable manner.
• Thorough knowledge of English grammar, spelling, and punctuation.
• Ability to interpret, communicate and apply policies and procedures.
• Ability to maintain a high degree of confidentiality.
• Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines.
• Excellent computer skills and competence with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email.
• Working knowledge of or ability to quickly learn University infrastructure.
• Must be willing to travel and attend training programs off-site for occasional professional development.
• Must be able to work occasional holidays and adjust working hours to meet special jobs.  May be called back periodically to perform work as needed on an emergency basis.

PREFERRED QUALIFICATIONS:

• Master’s degree from an accredited university.
• Formal education and or formal training in cultural studies or student identity development.
• Experience with program development and implementation.
• Leadership or supervisory experience over professional staff.
• Knowledge of campus and community resources for incoming students.
• Demonstrated skills in an institutional/educational environment possessing a customer-oriented and service-centered attitude.

PHYSICAL DEMANDS: LIGHT WORK – involves mainly sitting, up to 25% standing or walking; lifting medium weight objects limited to 25 pounds.

ENVIRONMENTAL FACTORS: N/A

SPECIAL CONDITIONS:

SCREENING: Only those applicants possessing experience most directly related to the immediate needs of the office will be invited to appear before a Qualifications Appraisal Board for the purpose of appraising training, experience, and interest in the position.

BACKGROUND CHECK: Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last seven years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

SENSITIVE POSITION: Sensitive positions are designated by the CSU as requiring heightened scrutiny of individuals holding the position, based on potential for harm to children, concerns for the safety and security of the people, animals, or property, or heightened risk of financial loss to the CSU or individuals in the university community.

MANDATED REPORTER: General: The person holding this position is considered a general mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised July 21, 2017.

GENERAL INFORMATION: It is the policy of California State University, Bakersfield to hire only United States citizens and aliens lawfully authorized to work in the United States. All new employees will be required to present documentation verifying their right to accept employment. You will also be requested to present a social security card at the time of initial appointment in compliance with state payroll regulations. State regulations require that every state employee sign the Oath of Allegiance prior to commencing the duties of his/her State employment, except legally employed non-citizens. These individuals are required to sign the Declaration of Permission to Work.

The California State University (“CSU”), including California State University, Bakersfield is committed to an inclusive and equitable community that values diversity and fosters mutual respect.  All students and employees have the right to participate fully in CSU programs, activities, admission, and employment free from discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking and retaliation. The CSU Nondiscrimination Policy prohibits discrimination and harassment based on any protected status, sexual harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, prohibited consensual relationships, and retaliation.

Campus contact for our Nondiscrimination policy is Allan Williams, Associate Vice President of Civil Rights & Compliance, (661) 654-2713.