Client Service Associate

Company Description

Elevare Branding is a forward-thinking marketing and branding firm dedicated to helping businesses elevate their presence, strengthen their voice, and achieve measurable growth. We specialize in strategic brand positioning, advertising campaigns, and client-focused solutions that drive impact in competitive markets.

Our team thrives on creativity, collaboration, and results. At Elevare Branding, we believe in investing in talent, fostering innovation, and creating an environment where ambitious professionals can build meaningful careers.

Job Description

We are seeking a detail-oriented and client-focused Client Service Associate to join our Louisville team. This role serves as a key point of contact between our clients and internal teams, ensuring seamless communication, service delivery, and relationship management.

The ideal candidate is organized, solution-driven, and committed to delivering exceptional service that enhances client satisfaction and retention.

Responsibilities

• Serve as a primary liaison for assigned client accounts

• Coordinate with internal departments to ensure timely execution of client requests

• Maintain accurate client records and documentation

• Prepare reports, proposals, and service updates as needed

• Identify opportunities to enhance client relationships and support business growth

• Assist in resolving client inquiries in a professional and efficient manner

• Support account management initiatives and operational processes

Qualifications

• Strong communication and interpersonal skills

• Excellent organizational and time-management abilities

• High attention to detail and problem-solving capabilities

• Professional demeanor with a client-first mindset

• Ability to manage multiple priorities in a fast-paced environment

• Proficiency in basic office software and administrative tools

• Strong teamwork and collaboration skills

Additional Information

• Competitive salary ($41,000 – $45,000 annually)

• Growth opportunities within a dynamic and expanding organization

• Professional development and skill-building programs

• Supportive and collaborative work environment

• Clear career advancement pathways

• Full-time, stable position with long-term potential