Customer Service Engineer 2

Role Overview

• You will be servicing CT and MRI Imaging Equipment in the northern Seattle metro area.
• You are in a field-based, customer-facing role that primarily installs, services, maintains and modifies Siemens’ imaging equipment at customer sites.
• You will be responsible for delivering both timely and effective repairs as well as adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction.
• You will manage financial performance within your territory, meeting or exceeding budget for revenue generation, expense control and inventory management.
• You will manage company assets to include a company car, cell phone, computer, tools, inventory parts, etc.
• Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.

Requirements

• Minimum high school diploma, Technical Degree or equivalent experience
• 3+ Years of field service experience is desired
• Must be proficient in the use of tools and service test equipment
• Ability to travel and provide service in assigned geography; willingness to participate in an on-call rotation after training and certification
• Valid driver's license, ability to drive independently day and night, and good driving record required.

Benefits

• medical insurance
• dental insurance
• vision insurance
• 401(k) retirement plan
• life insurance
• long-term and short-term disability insurance
• paid parking/public transportation
• paid time off
• paid sick and safe time