You will be servicing MR/CT Imaging Equipment in the Grand Rapids, MI area.
You will be responsible for installing, troubleshooting, repairing and performing preventative maintenance on all Siemens Healthcare systems at customer sites with minimal supervision.
You will manage financial performance within your territory, meeting or exceeding budget for revenue generation, expense control and inventory management.
Ensure that all tool and test equipment expiration dates are managed, and that no overdue calibration test equipment is used or maintained in the field.
You will manage company assets including a company car, cell phone, computer, tools, inventory parts, etc.
Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.

Minimum high school diploma; technical Associates Degree or equivalent preferred.
Must be proficient in the use of tools and service test equipment, with the ability to work both individually and in an established team setting.
Proficiency in all necessary network applications and tools (including but not limited to eVO, mButler, MS Office applications, Concur, NAM Customer Service website—Engineer Tools).
5+ years' experience as a medical technologist or field service engineer (biomedical engineer) servicing diagnostic instruments needed.
Valid driver's license, ability to drive independently day and night, and good driving record required.
Must demonstrate excellent judgment in customer relations and in managing company resources; strong competency in instrument systems technology to include mechanics, electrical, chemistry, and software technology; experience with electronics, hydraulic and pneumatic systems.

Customer Service Engineer 3

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