Night Auditor

Company Description

WHO WE ARE

A member of Relais & Châteaux with Three MICHELIN Keys, Fogo Island Inn is a 29-room luxury hotel, built on principles of sustainability and respect for nature and culture. The Inn is a community asset, owned by the charity Shorefast, and 100 percent of operating surpluses are reinvested into Shorefast’s work to secure a resilient future for Fogo Island.

Our work has garnered significant international interest including a feature on 60 Minutes and in The New York Times’ 52 Places for a Changed World. The mission of Shorefast is to build, learn, and share economic development practices that catalyse the assets of local places, starting with Fogo Island.

Learn more about us: fogoislandinn.ca

Job Description

• Reconcile the daily financial transactions of the Inn
• Audit guest accounts for missing or incorrectly posted charges
• Flag and report discrepancies or violation of financial control policies & systems
• Verify compliance with travel agency contracts as it applies to guest charges/credits
• Prepare daily reports for all departments
• Review end of shift reports to ensure proper workflow processes are followed
• Check in/out guests on the hotel system
• Ensure nightly operations procedures are followed
• Respond to all guest requests such as:
  • Lighting stoves in guest rooms
  • Lighting the sauna wood stove
  • Preparing/Delivering room service
• Investigating minor maintenance issues
• Assist as required to prepare daybreak trays for in-house guests 
• Answer all incoming calls and reservation inquiries
• Cleaning of the main floor wood burning fireplaces and stove
• Enact emergency protocol when fire alarm sounds
• Monitor email account for alarm warnings

Qualifications

• Ability to handle high stress situations and respond effectively (ex. When the fire alarm sounds and all guests must be evacuated)
• High attention to accuracy and detail
• Information analytic skills
• Ability to problem solve, and make decisive actions in an individual working environment
• Excellent communication and conflict resolution skills
• Passion for social business and a desire to make a difference in the lives of others and in the community
• Entrepreneurial spirit and positive attitude
• Commitment to upholding the vision and goals of Fogo Island Inn, Shorefast Foundation, and other affiliated organizations
• Ability to excel in a deadline orientated environment
• Sensitivity to the history and culture of rural Newfoundland

Additional Information

WHAT WE OFFER

• Wage range: $17-$20/hour.
• Access to an employee work-out room, to support personal well-being.
• An engaged, highly supportive, and collaborative environment that encourages creativity and curiosity.
• The opportunity to work in a thriving social enterprise.
• Continued learning and professional development training.
• A dynamic culture that encourages and rewards the entrepreneurial spirit

TO APPLY

Please submit a cover letter and resume to careers@fogoislandinn.ca, with the subject line “Night Auditor”; Questions about this position may also be directed here.

Deadline for Applications: Until Filled

We are grateful for all applications, but only those selected for an interview will be contacted.

We endeavour to foster an accessible work environment and to ensure all in our care feel safe and valued. Please reach out if there is anything we can do to accommodate a more accessible or inclusive application process.