Key skills
Sales engineering experienceSaaS experienceCloud environment familiarityPython proficiencyAPI integration skillsConsultative approachCommunication skillsTeam collaborationPythonJavaCAIAWSAzureGCPSaaSLeadershipCommunicationSales
About this role
Glean is a Work AI platform that enhances productivity through intelligent AI solutions. As a Strategic Solutions Engineer, you will collaborate with Strategic Account Executives to demonstrate the value of Glean's platform, manage technical discovery, and lead customer engagements to facilitate the adoption of AI in enterprises across the Central U.S.
Responsibilities:
- Partner with Strategic Account Executives to navigate complex, multi-stakeholder deal cycles with C-level and VP-level executives across the Central region
- Create and demo custom environments tailored to customer industry, region, and line of business
- Run and manage technical POC cycles end-to-end, including success criteria definition, setup, execution, and readouts
- Perform customer-facing activities including technical discovery calls, architecture reviews, and solution design sessions
- Lead security and compliance conversations to make customers comfortable with Glean’s security posture and data handling
- Work cross-functionally with Product and Engineering to deliver customer requests and be a strong voice of the customer for Central-region needs
- Develop ROI and business justification reports and presentations that tie Glean to measurable outcomes for strategic accounts
Requirements:
- 8+ years of sales engineering or solution consulting experience in a SaaS organization
- Bachelor's degree in Computer Science or a related technical field (or equivalent practical experience)
- Excellent written and verbal communication skills, with a track record of executive-facing presentations
- Highly motivated, driven, and self-starting; comfortable operating with autonomy across a large territory
- Ability to work in a fast-paced, team-oriented environment and collaborate closely with AEs, SE leadership, and cross-functional partners
- Clear examples of partnering with AEs to run technical deal cycles with Enterprise or Strategic customers
- A consultative approach to solving your customers' business challenges, with a track record of successfully overcoming technical and security objections
- Familiarity with at least one major cloud environment (GCP, AWS, Azure)
- Proficiency in Python or Java
- Ability to configure, monitor, and maintain API-based integrations