Staff Product Manager - Liability

Assured is on a mission to modernize insurance, providing software solutions for large insurers. The Staff Product Manager will lead the vision, roadmap, and execution of products that help insurers evaluate fault and responsibility in complex claim situations.

Responsibilities:

• Define and own the product strategy and roadmap for liability determination products, aligning customer needs, regulatory requirements, and business outcomes
• Design product solutions for liability determination, including: Evaluating fault across multi-party accidents Incorporating evidence such as statements, photos, diagrams, police reports, and third-party data Handling partial, disputed, or evolving information Supporting jurisdiction-specific rules and comparative negligence models
• Lead the full product lifecycle, from discovery and problem framing through delivery, iteration, and scale—particularly for products that encode complex logic, judgment, and edge cases
• Partner closely with engineering, data, design, and claims experts to translate real-world liability workflows into scalable, intuitive product experiences
• Use data, experimentation, and feedback loops to improve decision quality, consistency, speed, and explainability over time
• Build systems that balance automation and human judgment, including decision-support tools, rules engines, and human-in-the-loop workflows
• Create clarity in ambiguity, communicating complex liability logic, tradeoffs, and confidence levels to both internal stakeholders and end users
• Ensure decisions are defensible and explainable, supporting auditability, regulatory review, and customer trust

Requirements:

• Experience building products that support complex adjudication or decision-making, ideally in insurance, risk, fintech, or other regulated domains
• Strong understanding of liability determination, including fault assessment, comparative negligence, coverage considerations, subrogation implications, and jurisdictional variability or a demonstrated ability to ramp quickly in similarly complex domains
• Strategic product leadership, with the ability to zoom out to define vision and zoom in to resolve nuanced edge cases
• Technical fluency, especially around systems that involve rules, decision trees, data pipelines, or model-assisted recommendations
• Analytical rigor, comfortable reasoning under uncertainty and evaluating outcomes where correctness is probabilistic rather than binary
• Exceptional communication skills, able to explain how and why a liability decision was reached to technical, business, and operational audiences
• Strong user empathy, particularly for claims professionals and customers navigating high-stress, high-stakes situations
• Collaborative leadership style, influencing across disciplines and driving alignment without formal authority
• Resilience in ambiguity, thriving in problem spaces where inputs are messy, rules are complex, and decisions matter