Director of Product, Commerce

Instacart is transforming the grocery industry by providing essential services for grocery delivery. The Director of Product will lead the Platform product organization, setting the vision for commerce and application platforms while collaborating with engineering and cross-functional teams to ensure reliability and scalability.

Responsibilities:

• Set vision and strategy for Instacart’s core platforms, defining how they evolve over multiple years as the business and product portfolio grow
• Own roadmaps and prioritization across multiple platform domains, balancing foundational reliability and scalability work with high-impact enablement for other product teams
• Lead a team of PMs (including senior PMs and group PMs), providing coaching, clear expectations, and a strong bar for platform product craft
• Drive cross-functional alignment with engineering, data science, operations, finance, and other product teams on major platform initiatives and tradeoffs
• Establish and track clear success metrics for platform health and impact (e.g., reliability, performance, safety, and ease-of-use for internal customers)
• Champion modern, AI-enabled ways of working, both in how platform products are built (e.g., developer experience) and how they support intelligent, automated experiences over time