Union.ai is focused on solving challenges in AI infrastructure, particularly for high-velocity iteration and production-readiness of AI workloads. They are seeking a technical, customer-obsessed Product Manager to enhance the platform operator experience, ensuring seamless deployment and operation of their platform in Kubernetes and cloud environments.
Responsibilities:
- You will own the Union platform interface used by platform operators, including:
- Evaluation & onboarding: local sandbox / quickstart flows, “first successful run” experience, installation prerequisites, and guided setup
- Distribution & packaging: the supported install surface (e.g., Helm chart interfaces, configuration model, versioning/upgrade story, validation, and release ergonomics)
- Diagnostics & reliability tooling: CLI diagnostics, preflight checks, and logging that reduce time-to-resolution
- Operational observability: health and status views for the Union control plane and runtime path; clear mental models for clusters, namespaces, capacity, and workload placement
- Supported deployment matrix: deciding what we support (and how), then making it excellent – balancing flexibility with operational scalability