Operations Specialist

 

Operations Specialist 

About Us:  

Main Street Health is the nation's largest provider of value-based care exclusively serving rural America.  We believe in the old ways of medicine when healthcare was simpler. By partnering with rural primary care doctors, we reinforce the importance of trust and relationship-driven care in rural communities.  We provide our partners with the staff, technology, and processes necessary to succeed in a value-based delivery model.  

About the Role:  

The Operation Specialist is responsible for accessing client EMR information to gather relevant data for entry and reconciliation with company databases on a continual basis. This role works closely with our central operations team and external field teams to ensure accuracy of work product by identifying and correcting errors and bringing them to the attention of relevant parties where necessary. You will manage numerous client account data sets across multiple date ranges at once.  
 

Responsibilities: 

• Accessing and navigating Electronic Health Records billing encounter detail 

• Entering and reconciling information in relevant databases 

• Scanning through multiple sources of data to identify pertinent information to be extracted and recorded 

• Provide regular, accurate reports of billing data 

• Address and solving stakeholder questions and issues 

• Securely handle client data and patient health information 

• Correct errors and organize the information in a manner that will optimize swift and accurate capturing of detailed data 

• Ensuring data is backed up at regular intervals 

• Inform relevant parties regarding errors encountered and potential patterns emerging 

• Research, record findings, and communicate effectively with Director of Operations to achieve optimum performance. 

• Assist with billing audit-related tasks 

• Contribute to team results by meeting individually assigned goals and deadlines 

• Promote effective working relations and work effectively as part of a team to facilitate the 

• department’s ability to meet its goals and objectives. 

• Perform other duties as assigned to support Main Street Health’s Mission, Vision, and Values 

Qualifications: 

• High school diploma or equivalent 

• 1+ years’ experience in a relevant field 

• Experience in a medical office setting with Electronic Medical Record (Preferred) 

• ICD-10 Coding, risk adjustment and billing (Preferred) 

• Excellent interpersonal and communication skills 

 

 

• Meticulous attention to detail 

• Knowledge of MS Office Products including Excel, Word, and Outlook 

• A sense of urgency and quality toward completion of duties 

• Ability to concentrate for lengthy periods and perform accurately with adequate speed 

• Proficient touch-typing skills 

• Maintain patient and client confidentiality, always abiding by Health Insurance Portability and Accountability Act (HIPAA) regarding Patient Health Information (PHI) 

• Excellent organization and time management skills 

• Strong team player 

• Ability to learn quickly, build and maintain long term relationships and work with moderate to minimal supervision 

 

 

Those who thrive at Main Street Health possess these qualities: 

 

• An entrepreneurial spirit. Must be a tenacious self-starter. 

• Flexible and adaptable to a constantly changing workload. 

• Must enjoy working in a fast-paced environment. 

• A sense of humor and a down-to-earth nature. 

 

Employment Type: Exempt, Full-Time