Key Account Specialist Immunology

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Pharmaceutical Sales

Job Sub Function:

Sales – Immunology (Commission)

Job Category:

Business Enablement/Support

All Job Posting Locations:

Beirut, Lebanon

Job Description:

About Immunology

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Our Immunology team leads in the development of transformational medicines for immunological disorders and illnesses. You can influence where medicine is going by restoring health to millions of people living with immune diseases. 

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine 

We are searching for the best talent for the Key Account Specialist Immunology role based in Beirut, Lebanon.

Purpose: The Key Account Specialist (KAS) reports to the Business Unit Manager, and is a key link between the company and the healthcare professionals. The KAS is responsible for promoting registered product or group of products in highly specialized therapeutic area. The KAS deals with a variety of customers including physicians, pharmacists and other important stakeholders in public institutions and in private hospitals. The KAS works strategically to increase the awareness and create the demand of the company products and to ensure optimal and continuous product availability on the market and in different institutions (including tenders), in addition to reimbursement bodies.

You will be responsible for:

Maximizes sales of products and increases market share of these products

-Achieves sales targets in the designated territory while meeting all Company’s HCC requirements.

-Maintains accurate coverage of designated territory and ensure full compliance with CRM reporting requirements, in line with Company policy guidelines.

-Conducts customer segmentation in line with the Company’s guidelines to ensure target customers are approached

with the optimal tools & frequency and provided with best-in-class customer service.

-Maintains the customer database up to date to ensure full understanding of customer needs to be able to timely fulfill them.

Maintains excellent ongoing knowledge of disease areas, product and competitors

-Keeps up-to-date with the latest products' information & clinical data provided by the company. Present and discuss this data with healthcare professionals during face-to-face meetings and/or group presentations.

-Maintain knowledge of new developments in the healthcare system anticipating potential opportunities and risks on the business and adapt strategy accordingly to help in shaping the healthcare environment.

Supports the Brand Strategy and identifies and action new opportunities which will drive business

-Conducts ongoing market analysis including Market, Competitive, and Business Intelligence.

-Understands customers and market insights to ensure achievement of short-term and long-term business objectives.

Compliance Responsibilities

1.    Ensure safety reporting requirements (timely AE/PQC reporting) as set out in company policies and SOPs (Standard Operating Procedures) are met and, where applicable, appropriately managed when planning projects, developing materials, executing projects and contracting vendors

2.    Ensure HCC and legal requirements (Fair Market Value, Transfer of Value rules, Promotional Materials rules) are fully understood, appropriately managed and, where applicable, complied when planning projects, developing

materials, executing projects and contracting vendors

3.    Ensure inspection readiness with respect to personal training compliance, and availability of recent CV and individualized Job Description

Main interfaces/collaboration:

• Collaborates with different functions in a teamwork spirit to optimize the results in a timely manner and be open to feedback and suggestions in order to increase market penetration.

-Interacts with KAM and Health Economics Manager on a continuous basis to share information and come out with the best solutions whenever common issues are raised. Ensure availability, reimbursement, access and liquidation of the Company’s products on all levels including: MOH, NSSF, Army and all other relevant national bodies responsible for funding and product evaluations that may influence reimbursing decisions in coordination with the Key Account Manager (KAM).

• Develops and enhances the contact network with Leading Specialists and KOLs

-Builds sustainable positive relationships with target HCPs and different stakeholders.

-Helps in organizing promotional and educational group meetings, symposia and conferences for doctors and other medical staff.

Main performance measures (Performance Goals)

 

Achieve appointed Sales targets, increase in market share and product adoption.

Achieve all customer interaction excellence KPIs (proper coverage, frequency of visits, contact rate)

Excellent product knowledge and competitor product knowledge

Abide by all compliance laws and regulations

Collaborate internally and externally

Gather Market insights

Foster and apply the Credo values

 

Qualifications / Requirements:

• Bachelor's degree in Pharmacy is required.

• Ideally candidates will have at least 2 years medical sales experience and previous exposure to Immunology would be an advantage.

• Excellent knowledge of the product range and a sound understanding of the associated Therapeutic Area.

• Proven track record of success in medical sales career to date.

• Strong customer focus in order to offer the highest level of service.

• Ability to develop long-term relationships to benefit the business.

• Ability to communicate effectively, influence others, and build strategic partnership with customers

• Ability to gather insights, and use them to build customer oriented plans.

• Results oriented, energetic, self-motivated and possess pro-active attitude

o   Language: : Arabic, English, French

#LI-Onsite 

 

 

Required Skills:

 

 

Preferred Skills:

Account Management, Clinical Experience, Communication, Cross-Functional Collaboration, Cultural Competence, Customer Centricity, Customer Knowledge, Data Reporting, Data Savvy, Developing Partnerships, Immunology, Market Knowledge, Pharmaceutical Industry, Pharmaceutical Sales Marketing, Problem Solving, Product Knowledge, Sales, Sales Channels, Sales Trend Analysis, Strategic Sales Planning, Technologically Savvy