Director of Security
Poughkeepsie, New York, United States of America
Full Time
2 weeks ago
Key skills
LeadershipRisk ManagementCommunicationCritical ThinkingProblem SolvingPenetration Testing
About this role
Planned Parenthood of Greater New York, Inc. (“PPGNY”) is seeking a forward-thinking, innovative and experienced security professional who can guide a dispersed organization that reports on sensitive issues. The Director of Security (Physical) will lead work as part of the Facilities and Security Team to optimal and inclusive physical security risk management practices for the complex environments in which it operates.
This position will provide support and leadership across a wide range of areas including crisis and incident response, asset protection, programmatic work, travel safety and event security.
The successful candidate will understand the threat landscape facing PPGNY and its supporters, or similar constituencies, and have a proven track record of enabling work in challenging operational contexts. They will continue to lead the organization towards best practices and further embed and promote a proactive security culture; collaborate with both internal and external security groups; and have experience in crisis management, operational security and training.
The role will require travel around NYS, and occasional travel to other states as warranted. This position will be based in one of PPGNY’s administrative offices and will report to the Vice President of Facilities & Security. PPGNY is keen to consider applicants from communities who are under-represented in the security sector, even if they feel they only meet some of the qualifications.
POSITION SUMMARYLeads and manages all physical security and life safety operations at PPGNY. Assess and integrate physical security operations, technology, and policy solutions to ensure the safety of employees, patients, clients, volunteers, guests, and property of PPGNY. Responsible for ensuring that PPGNY’s security vendors perform all required tasks in accordance with PPGNY policies, standards and security best practices. Represents PPGNY with all local law enforcement agencies. Performs job duties with tact and diplomacy.
DUTIES AND RESPONSIBILITIES (WEIGHTED & WITH DETAIL)Essential Functions: include, but are not limited to, the following:
Program and Office Support (80%)· Manage and direct contract guard vendor and ensure that they are appropriately training and informed on the most recent security plans, threats, trends and related security processes.· In coordination with the relevant stakeholders, define, implement and review the global physical security standards and associated plans across all PPGNY real estate and programs.· Provide support as needed during outward facing events, including donor facing events, and elevated protest events/situations, assist with crisis situations when necessary.· Manages safety and security incidents around PPGNY, either in person or in overseeing Regional representatives.· Conduct physical SRAs and Vulnerability Assessments to identify gaps in the security program and develop risk mitigation strategies.· Provide comprehensive reports to document and communicate results of security reviews and audits.· Work closely with the PPGNY’s Information Security Team to provide cohesive security risk management frameworks within Departments across PPGNY.· Manage physical security technology systems, including working with outside vendors as needed to update firemware, software, etc, based on IT penetration testing and vulnerability scans.· Annual review of PPGNY Security Manual, policies and SOPs.· Travel to all PPGNY locations as needed, but no less than annually· Establish and manage the allocated budgets and financial resources effectively and efficiently
Training & Equipment (10%)· Design and deliver appropriate internal physical security training initiatives.· Identify third party specialist physical security vendors to enable provision of relevant and appropriate hostile environment training.· Seek out opportunities to provide equitable inclusive and scalable physical security and associated training across PPGNY.· Source and enable access to physical security related equipment and technology. Ensure appropriate asset tracking is in place.· Identify and manage outsourced vendors to ensure delivery of high quality and cost-effective services.
Customer Service Responsibilities (5%)· Prioritize and respond to emergent situations, analyze and take appropriate action which may include outsourcing the work
Special Projects (5%)· Provide ongoing support to the department leadership and any projects.· Work independently and within a team on special, nonrecurring and ongoing projects.· Works with department leadership in the implementation of projects including developing materials such as manuals, slide decks, and training tools.
CORE COMPETENCIES· A demonstrated commitment to PPGNY’s mission related to bodily autonomy, health equity, and gender and racial justice· A demonstrated commitment to learning about and enhancing practices related to racial equity and its impact on healthcare systems.· Strong relationship building and communication skills, including an ability to work and build trust across cultural differences related to related to race, class, age, gender, gender identity and expression, sexual orientation, religion, ethnicity, national origin or ability; and to reflect on one’s personal identity with humility
Cultural Awareness:· All employees are required to demonstrate the importance of the ethical and cultural awareness commitment of Planned Parenthood by:· Demonstrating empathy; recognizing inherent worth, and treating individuals with respect· Protecting confidentiality of staff· Appreciating the Planned Parenthood culture and its function in human behavior, and recognizing cultural strengths· Seeking to understand patient’s cultures and value of diversity to be able to provide competent services.
· Customer Service:· Builds and maintains positive, quality relationships with customers, both internal (colleagues) and external (patients, clients, donors etc)· Demonstrates commitment to exceeding customer expectations at every opportunity· Responds positively to customer concerns and demonstrates effective problem solving skills· Consistently interacts positively with internal and external customers· Always wear a PPGNY identifying name tag when working in the health centers
Mandatory Reporting:· Planned Parenthood has zero tolerance for non-compliance with our policies and procedures for addressing situations that endanger the welfare of minors, including our policies and procedures relating to state mandatory reporting laws.
· Management will train employees upon hire and annually regarding agency policies and procedures for handling of situations involving conduct that endangers the welfare of minors, including mandatory reporting requirements. Confirmed failure to comply with these policies and procedures will result in termination of employment.
Risk & Quality Management (RQM)· Makes a commitment to participate in PPGNY’s Risk and Quality initiatives
REQUIRED SKILLS/ABILITIES:Experience, Education and Licensure· Education: A level of education that when combined with professional experience will demonstrate the capability to lead physical security at PPGNY. Candidates who have relevant academic degrees or security certifications are encouraged to apply, but this is not a requirement· Prior work experience: at least 5-years of security experience or related work· Experience with non-profits preferred· Working knowledge of processes related to security such as threat vulnerability site assessments, emergency response and crisis management· Experience managing physical security systems including video surveillance, access control, fire & intrusion monitoring· Intermediate to advanced level of skill in Microsoft Office products.· Travel around NYS required
Language & Interaction Skills· Ability to communicate effectively and in a non-judgmental manner or attitude· Able to work within a team setting· Ability to read, write and do arithmetic· Good organizational knowledge with an excellent logical and analytical ability· Always ready to work under pressure with patience· Superior verbal and written communication skills· Strong organizational and management skills
Planned Parenthood of Greater New York (PPGNY) is a leading provider, educator, and advocate of sexual and reproductive health care in New York State. PPGNY is proud to provide a wide-range of family planning services at our brick-and-mortar health centers and mobile care units. We care for everyone regardless of their immigration status, zip code or ability to pay. PPGNY’s education and outreach programs are backed by medically accurate, evidence-based information that allows people to make informed decisions about their health and future. As a voice for reproductive freedom, PPGNY supports legislation and policies that ensure all New Yorkers have access to the full range of reproductive health care and education.
At PPGNY, we provide the absolute best care to our patients and our communities through innovative health care delivery and education programming. We care for everyone who walks through our doors regardless of insurance, ability to pay or immigration status. As a leading voice for reproductive freedom, PPGNY fiercely advocates for policies to ensure that all New Yorkers will have access to the full range of reproductive health care services and information.
PPGNY is committed to diversity, equity, and inclusion. We believe we are most impactful when people with a wide range of backgrounds, experiences, and identities come together with common purpose. We encourage candidates from all backgrounds to apply.
This position will provide support and leadership across a wide range of areas including crisis and incident response, asset protection, programmatic work, travel safety and event security.
The successful candidate will understand the threat landscape facing PPGNY and its supporters, or similar constituencies, and have a proven track record of enabling work in challenging operational contexts. They will continue to lead the organization towards best practices and further embed and promote a proactive security culture; collaborate with both internal and external security groups; and have experience in crisis management, operational security and training.
The role will require travel around NYS, and occasional travel to other states as warranted. This position will be based in one of PPGNY’s administrative offices and will report to the Vice President of Facilities & Security. PPGNY is keen to consider applicants from communities who are under-represented in the security sector, even if they feel they only meet some of the qualifications.
POSITION SUMMARYLeads and manages all physical security and life safety operations at PPGNY. Assess and integrate physical security operations, technology, and policy solutions to ensure the safety of employees, patients, clients, volunteers, guests, and property of PPGNY. Responsible for ensuring that PPGNY’s security vendors perform all required tasks in accordance with PPGNY policies, standards and security best practices. Represents PPGNY with all local law enforcement agencies. Performs job duties with tact and diplomacy.
DUTIES AND RESPONSIBILITIES (WEIGHTED & WITH DETAIL)Essential Functions: include, but are not limited to, the following:
Program and Office Support (80%)· Manage and direct contract guard vendor and ensure that they are appropriately training and informed on the most recent security plans, threats, trends and related security processes.· In coordination with the relevant stakeholders, define, implement and review the global physical security standards and associated plans across all PPGNY real estate and programs.· Provide support as needed during outward facing events, including donor facing events, and elevated protest events/situations, assist with crisis situations when necessary.· Manages safety and security incidents around PPGNY, either in person or in overseeing Regional representatives.· Conduct physical SRAs and Vulnerability Assessments to identify gaps in the security program and develop risk mitigation strategies.· Provide comprehensive reports to document and communicate results of security reviews and audits.· Work closely with the PPGNY’s Information Security Team to provide cohesive security risk management frameworks within Departments across PPGNY.· Manage physical security technology systems, including working with outside vendors as needed to update firemware, software, etc, based on IT penetration testing and vulnerability scans.· Annual review of PPGNY Security Manual, policies and SOPs.· Travel to all PPGNY locations as needed, but no less than annually· Establish and manage the allocated budgets and financial resources effectively and efficiently
Training & Equipment (10%)· Design and deliver appropriate internal physical security training initiatives.· Identify third party specialist physical security vendors to enable provision of relevant and appropriate hostile environment training.· Seek out opportunities to provide equitable inclusive and scalable physical security and associated training across PPGNY.· Source and enable access to physical security related equipment and technology. Ensure appropriate asset tracking is in place.· Identify and manage outsourced vendors to ensure delivery of high quality and cost-effective services.
Customer Service Responsibilities (5%)· Prioritize and respond to emergent situations, analyze and take appropriate action which may include outsourcing the work
Special Projects (5%)· Provide ongoing support to the department leadership and any projects.· Work independently and within a team on special, nonrecurring and ongoing projects.· Works with department leadership in the implementation of projects including developing materials such as manuals, slide decks, and training tools.
CORE COMPETENCIES· A demonstrated commitment to PPGNY’s mission related to bodily autonomy, health equity, and gender and racial justice· A demonstrated commitment to learning about and enhancing practices related to racial equity and its impact on healthcare systems.· Strong relationship building and communication skills, including an ability to work and build trust across cultural differences related to related to race, class, age, gender, gender identity and expression, sexual orientation, religion, ethnicity, national origin or ability; and to reflect on one’s personal identity with humility
Cultural Awareness:· All employees are required to demonstrate the importance of the ethical and cultural awareness commitment of Planned Parenthood by:· Demonstrating empathy; recognizing inherent worth, and treating individuals with respect· Protecting confidentiality of staff· Appreciating the Planned Parenthood culture and its function in human behavior, and recognizing cultural strengths· Seeking to understand patient’s cultures and value of diversity to be able to provide competent services.
· Customer Service:· Builds and maintains positive, quality relationships with customers, both internal (colleagues) and external (patients, clients, donors etc)· Demonstrates commitment to exceeding customer expectations at every opportunity· Responds positively to customer concerns and demonstrates effective problem solving skills· Consistently interacts positively with internal and external customers· Always wear a PPGNY identifying name tag when working in the health centers
Mandatory Reporting:· Planned Parenthood has zero tolerance for non-compliance with our policies and procedures for addressing situations that endanger the welfare of minors, including our policies and procedures relating to state mandatory reporting laws.
· Management will train employees upon hire and annually regarding agency policies and procedures for handling of situations involving conduct that endangers the welfare of minors, including mandatory reporting requirements. Confirmed failure to comply with these policies and procedures will result in termination of employment.
Risk & Quality Management (RQM)· Makes a commitment to participate in PPGNY’s Risk and Quality initiatives
REQUIRED SKILLS/ABILITIES:Experience, Education and Licensure· Education: A level of education that when combined with professional experience will demonstrate the capability to lead physical security at PPGNY. Candidates who have relevant academic degrees or security certifications are encouraged to apply, but this is not a requirement· Prior work experience: at least 5-years of security experience or related work· Experience with non-profits preferred· Working knowledge of processes related to security such as threat vulnerability site assessments, emergency response and crisis management· Experience managing physical security systems including video surveillance, access control, fire & intrusion monitoring· Intermediate to advanced level of skill in Microsoft Office products.· Travel around NYS required
Language & Interaction Skills· Ability to communicate effectively and in a non-judgmental manner or attitude· Able to work within a team setting· Ability to read, write and do arithmetic· Good organizational knowledge with an excellent logical and analytical ability· Always ready to work under pressure with patience· Superior verbal and written communication skills· Strong organizational and management skills
PREFERRED QUALIFICATIONS
- 2+ years experience managing security systems a plus
- Current Valid Drivers License and reliable transportation
- Ability to perform complex tasks accurately and timely
- Ability to prioritize multiple projects
- Maintain current knowledge of department structure, workflow and operating procedures
- Advanced skill level using the internet
- Ability to apply effective interpersonal skills with internal and external individuals at all levels
- Strong analytical and critical thinking skills and the ability to analyze, summarize, and effectively present data
- Demonstrate a positive work ethic and ability to work in fast-paced, high-pressure setting
- Demonstrate a commitment to the mission, values, policies and goals of the organization
- Ability to multi-task
PHYSICAL DEMANDS
- While performing the duties of this job, the employee is required to continuously talk and hear, frequently sit, stand, walk, reach, grasp, handle small objects, use repetitive motions of the hands and wrists. Work requires bending. Rarely requires repetitive motion of the feet. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus
- Must be able to lift and/or move up to 50 lbs
- Must be able to maintain a flexible schedule and during peak activity periods work in excess of 7.5 hours per day and/or 37.5 hours per week
- Must be able to walk up and downs stairs
Medical Requirements of the Position
- All staff who interact with patients and clients are required to meet the Department of Health medical requirements of an annual tuberculin test (PPD) and physical.
- Must provide proof of COVID-19 vaccination or acceptable exemption.
- Annually must provide proof of Flu vaccination or waiver.
Work Environment:
- Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time.
Schedule
- Monday-Friday
- 9am-5pm
- 37.5 hours per week
Planned Parenthood of Greater New York (PPGNY) is a leading provider, educator, and advocate of sexual and reproductive health care in New York State. PPGNY is proud to provide a wide-range of family planning services at our brick-and-mortar health centers and mobile care units. We care for everyone regardless of their immigration status, zip code or ability to pay. PPGNY’s education and outreach programs are backed by medically accurate, evidence-based information that allows people to make informed decisions about their health and future. As a voice for reproductive freedom, PPGNY supports legislation and policies that ensure all New Yorkers have access to the full range of reproductive health care and education.
At PPGNY, we provide the absolute best care to our patients and our communities through innovative health care delivery and education programming. We care for everyone who walks through our doors regardless of insurance, ability to pay or immigration status. As a leading voice for reproductive freedom, PPGNY fiercely advocates for policies to ensure that all New Yorkers will have access to the full range of reproductive health care services and information.
PPGNY is committed to diversity, equity, and inclusion. We believe we are most impactful when people with a wide range of backgrounds, experiences, and identities come together with common purpose. We encourage candidates from all backgrounds to apply.