About this role
The Administrative Assistant supports and assists general office activities and projects with administrative tasks. Provides customer service support. Under moderate supervision, work may involve contact with homeowners and board members.
What We Offer?
Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated Great Place to Work for six consecutive years and many of our locations are awarded as Best and Brightest.
Compensation:
$20.00/hour; direct experience highly considered.
Employment Type:
Part Time
Work Location:
1190 Camino Copete, San Diego CA 92111
Essential Duties and Responsibilities:
• Update and file association documents for Community Managers.
• Update homeowner and association information in C3 and shared files.
• Process and distribute incoming and outgoing mail for the office and Associations.
• Process print jobs, scanning, and faxing as general office support when needed.
Other Duties and Responsibilities:
• Organizes correspondence relating to association business.
• Receives and responds to incoming calls from homeowners, Board members, and vendors. Follow through on various requests.
• Prepares and assists community managers with monthly board packages and in-house mailings.
• Concierge/reception on an as-needed basis.
• Other duties as assigned.
Schedule: Monday - Friday 12pm - 4pm (flexible); 15-20 hours a week
Qualifications
Knowledge and Skills
• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
• Professional customer service skills.
• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
• Partner with multiple stakeholders, for example community managers, vendors, peers, clients.
• Ability to interpret verbal and/or written instructions at a proficient level.
• Ability to self-motivate, be proactive, detail oriented and successfully function as part of a team.
• Ability to keep workspaces organized and maintained. Alerts Office Manager of low supplies and assists in supply stocking and distribution.
• Ability to maintain confidentiality and discretion in the performance of all duties and responsibilities.
• Knowledge of company policies, procedures, and forms.
• Must be able to work effectively with others in person and in group setting
• Must be able to prioritize, manage time, and meet deadlines.
• Must be able to interpret verbal and/or written instructions at a proficient level.
• Must be able to communicate effectively and professionally on phone, email, and in-person.
• Must be able to operate general office equipment (copier, fax, phone systems, etc.).
Education and Experience
• High School Diploma or GED Required
• At least one year of directly related or closely related experience in customer service
Working Conditions:
• Typical office environment
• Frequent social interaction