Infusion Coordinator (Prior Authorization & Patient Scheduling)

Advanced Neurology of Colorado (ANC) is currently hiring an Infusion Coordinator to join our team at our new Denver Metro location in Lone Tree, CO!

Company Overview: ANC is the premier provider of neurological services in Northern Colorado, with over 20 years of experience caring for patients with Multiple Sclerosis, neuromuscular disorders, and other neurological conditions. ANC currently serves more than 6,000 patients across the region. We are excited to announce the opening of a new location in the Denver Metro area and are now hiring clinical staff to support this expansion

Job Title: Infusion Coordinator

Job Summary: The Infusion Coordinator is responsible for managing the end-to-end order processing for infusion services, including order intake, chart review, insurance eligibility, drug ordering, patient scheduling, and ensuring timely processing of infusion appointments for an assigned physician's office.

Key Responsibilities:

• Perform intake duties for infusion orders including creating patient charts, reviewing and entering orders, obtaining clinical requirements, and communicating with prescribers regarding required clinical documentation.

• Verify insurance eligibility, obtain clinical requirements for authorizations, and track patients’ progress.

• Communicate with patients and providers regarding the status of infusion order.

• Perform or assist with enrollment of eligible patients into manufacturer copay assistance programs and/or foundations.

• Educate patients concerning pre/post-infusion expectations and answer questions regarding patient appointments.

• Schedule patient appointments for infusion services.

• Coordinate drug orders prior to infusion appointments.

Qualifications:

• High school diploma or equivalent

• Minimum of one year of experience with patient scheduling and insurance verification for medical services, with general knowledge of ICD10 and CPT codes. Infusion experience is a plus.

• Knowledge of medical terminology and clinical documentation review

• Strong organizational skills

• Detail-oriented

Ability to multitask and work well in a fast-paced setting

What We Offer:

• Competitive pay + health insurance + 401k matching

• Paid time off and paid holidays

• Monday–Friday schedule

• Growth opportunities in a stable outpatient setting

• Fun work environment