Secretary - Hospice

Join our Hospice team as Hospice Secretary! This integral administrative role plays a crucial part in supporting our hospice team and help ensure smooth day-to-day office operations. 

Located in northwest Arizona, Kingman has a mild climate with stunning Arizona sunsets! In the shadows of beautiful mountain ranges and nearby lakes, Kingman is an outdoor enthusiasts' paradise with abundant sunshine and is a great community to live, work, thrive, and play!

Position Purpose: The Hospice Secretary provides clerical support to department management and staff to ensure that designated tasks are completed in a timely manner and office processes flow smoothly.

Hours/Shift: Full-time/Days - 8:00a - 5:00p M-F

Benefits: We offer you an excellent total compensation package, including a competitive salary, comprehensive benefits, and growth opportunities.

• Health and Well-Being
  • Medical, Dental, Vision, Employer Paid HSA for HDHP participants, Robust Wellness and Employee Assistance Program, Employer Paid Group Life, Short & Long-Term Disability
  • Generous Paid Leave Accruals and PTO Cash Out Opportunities 
  • 403b Retirement Plan with Employer Contributions
  • Employee Recognition Programs, Employee Discounts, and Employee Referral Bonus Program
  • Employee Identity Theft Protection
  • On-site daycare exclusive to our employees’ children of all ages
  • Employer Paid Employee Wellness Center Membership with fitness classes, personal training, indoor pool, racquetball, and basketball courts
• Career Growth and Development
  • Tuition Reimbursement/Scholarships for full-time employees
  • As a not-for-profit organization, our employees who have qualified student loans may be eligible for the Public Service Loan Forgiveness program
• So much more!

Key Responsibilities: Review and process all account files and editor on the day they are received. Ensure accurate and timely billing of all Hospice patient accounts; ensure accurate and complete billing information are entered in the electronic billing record. Consistently identify and resolve billing discrepancies to ensure and expedite compliance and reimbursement, audit and track billing issues through the unbilled reports on a weekly basis. Ensure an organized, complete, and functional medical record is available to staff at all times. Demonstrates a thorough knowledge and understanding of Hospice rules and regulations. Assist with coordination of referrals. Consistently demonstrate the ability to assess a situation from a variety of perspectives; consider alternatives and chooses the appropriate course of action. Ensures that all office processes flow smoothly and efficiently. Assist Hospice Office Coordinator with designated department tasks; complete designated tasks when the Hospice Coordinator is not in the office. Safeguard the public relations of the department by exhibiting consistent, professional conduct. Maintain confidentiality of information and compliance with all Federal, State, organizational, and departmental regulations and policies.

Qualifications: 

• Education: High School diploma or equivalent
• Skills: Position requires the ability to sit 70-80% of shift, occasionally lift to 10 pounds, and carry small objects. Ability to use various technological hardware and software (i.e. computers, phones, copiers, MS Office, Word, and Excel); manage multiple office procedures, processes, and resources in an organized manner; have effective interpersonal skills and deliver customer service excellence. 

About Us: Kingman Regional Medical Center (KRMC) is the largest healthcare provider and the only remaining not-for-profit hospital in Mohave County, Arizona. As a 235-bed multi-campus healthcare system, our medical center includes more than 1,900 employees, 270 physicians/allied health professionals, and 150 volunteers. KRMC is recognized as an innovator in rural healthcare, a teaching hospital, and a member of the Mayo Clinic Care Network. We provide a full continuum of highly technical and specialized medical services to meet the healthcare needs of our community. Year after year the Leapfrog Group has awarded KRMC an "A" Grade for Patient Safety. We strive to provide a culture of safety, integrity, teamwork, accountability, respect and appreciation through recognition, career growth, and employee celebrations throughout the year for all of our staff. Kingman Regional Medical Center is a great place to work, come join our team! 

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