Key skills
GlueCRMAgileLeadershipStakeholder ManagementProduct ManagementCommunication
About this role
Casumo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Join us at Casumo, where you are invited to be your authentic YOU-MO!
Company Overview:
Welcome to Casumo, your passport to a world of fun, excitement, and responsible gaming. We're an international online casino company with a knack for creating unforgettable gaming experiences. Our secret sauce? A blend of innovation, security, and a dash of playful charm.
Nowadays, we're on the hunt for a dynamic and structured Product Owner for our Experience (Acquisition & Retention) team!
Position Overview:
As Product Owner within the Product Management Department, you will play a critical operational role in delivering the Experience Team roadmap. Working under the strategic direction of the Product Manager, you will translate roadmap initiatives into clearly defined, prioritised, and actionable work for the development team. You will own the team backlog, ensure sprint readiness, and drive day-to-day execution to deliver value efficiently and predictably.
While the Product Manager focuses on strategy, vision, stakeholder alignment, and long-term roadmap planning across Acquisition and Retention, you will ensure that delivery is structured, prioritised, and aligned with those strategic objectives.
Responsibilities:
Product Ownership & Delivery:
Collaborate with the Product Manager to align on product strategy, goals, and key initiatives.
Translate high-level roadmap initiatives and business requirements into detailed user stories with clear goals and success criteria.
Ensure features are well-defined, technically feasible, and delivered to agreed timelines and meet the expectations.
Prioritise backlog items to maximise value delivery across Acquisition and Retention, ensuring alignment with strategic focus areas.
Act as the primary point of contact for the development team on day-to-day product queries and clarifications. Work with cross-functional teams (Legal, Compliance, Engineering, Design) to clarify details and implement solutions.
Participate in sprint planning, refinement sessions, reviews, and retrospectives to ensure effective execution.
Stakeholder Management:
Provide regular updates on delivery progress, risks, and dependencies to the Product Manager and relevant stakeholders.
Facilitate workshops and refinement sessions to clarify requirements and align on scope.
Ensure transparency around backlog priorities and sprint commitments across Acquisition and Retention initiatives.
Requirements:
Essential Skills & Experience:
Proven experience as a Product Owner or similar role in iGaming
Strong knowledge of the Acquisition and Retention domains, including player journeys, game integrations, bonus mechanics, and operational constraints
Experience working with Agile development teams and managing backlogs
Strong technical literacy, with the ability to read and interpret API and technical documentation, understand architectural trade-offs, anticipate delivery risks, and communicate effectively with engineering teams
Ability to balance technical feasibility, regulatory compliance requirements, and business priorities when making execution-level decisions
Solid communication and leadership skills
Proven stakeholder management and problem-solving skills, with the ability to navigate complexity in a regulated environment.
Desirable Skills:
Experience working with Smartico (or similar CRM/engagement automation platforms) is a strong advantage.
Familiarity with industry regulations and compliance standards
Product ownership certification (CSPO, PSPO, or equivalent).
Experience in the iGaming or similar regulated technology sector.
Think we're a good match? Apply now!
The Perks
Being a part of the Casumo group provides an unparalleled experience. You’ll find yourself surrounded by the brightest minds within the most inspiring and collaborative office spaces! In addition to that, you’ll enjoy:
Malta Office:
Private health insurance
Wellness incentives, including a fitness allowance and mental well-being services
Flexible national holidays: public holidays mean more time off, choose how and when to enjoy them!
2 weeks Work From Anywhere (10 days), increased to 4 weeks (20 days) after longer duration of employment within the Company: explore the world while working remotely
Gourmet lunches and healthy snacks prepared by our in-house chef
Variety of discounts from local vendors
Access to some of the greatest tools and platforms for developing your professional skills and building success within your role
A range of training courses, known as Casumo College, for continuous learning and growth
Social events for building strong relationships with colleagues from all across the organisation
Macedonia Office:
Private health insurance
Wellness incentives, including a fitness allowance and mental well-being services
2 weeks Work From Anywhere (10 days), increased to 4 weeks (20 days) after longer duration of employment within the Company: explore the world while working remotely
Office lunches - three times per week
Access to some of the greatest tools and platforms for developing your professional skills and building success within your role
A range of training courses, known as Casumo College, for continuous learning and growth
Social events for building strong relationships with colleagues from all across the organisation
Our ABC values:
ASPIRE
At Casumo, "aspire" means pushing beyond the ordinary and transforming obstacles into stepping stones. Challenges are our breakfast of champions, and comfort zones are out of bounds. Mediocrity? Left behind. Our mantra? Dream big, aim high, and always be ready for the next adventure in innovation.
BELIEVE
Belief at Casumo isn't just a feel-good sticker; it's the glue that binds us. Turning "me" achievements into "we" victories, we're a tight-knit crew of dreamers, doers, and relentless supporters. With a high-five arsenal and a trusty cheerleading squad, we're on a mission to prove that together, we're not just strong; we're Casumo strong.
CARE
Care is our secret ingredient, the cherry on top of our game. It's not only about ensuring our players have a blast (responsibly, of course); it's about weaving a fabric of support so tight, even the toughest challenges can't tear us apart. From tailoring player experiences to being there for each other, we're all about creating memorable moments.