Specialist - Accounts Receivable - Global Service Centre

Designation:  Specialist – Accounts Receivable

Base Location: Navi Mumbai

Reporting to: Manager – Finance

Key Accountabilities:

• Oversee and lead dunning procedures, ensuring the timely and effective follow-up on overdue receivables, managing communication with clients for payment reminders, and escalating unresolved issues to higher management as necessary.

• Take charge of cash application processes, including complex transactions, overseeing the accurate allocation of incoming payments, resolving payment discrepancies, and providing guidance to junior staff.

• Lead month-end close activities for accounts receivable, overseeing reconciliation of balances, preparation of journal entries, and providing support for financial reporting requirements, ensuring accuracy and adherence to deadlines.

• Serve as the primary point of contact and subject matter expert for complex accounts receivable matters, offering guidance and support to team members and stakeholders, resolving escalated issues, and driving process improvements.

• Analyze aging reports and customer payment patterns at a strategic level, identifying trends, risks, and opportunities to optimize cash flow management, reduce bad debt, and improve overall receivables performance.

• Spearhead process improvement initiatives, leveraging expertise to streamline accounts receivable workflows, enhance efficiency, and strengthen internal controls, collaborating with cross-functional teams as needed.

• Maintain comprehensive documentation and records, ensuring compliance with accounting standards, audit requirements, and company policies, while also mentoring junior staff on best practices and compliance.

• Stay informed of industry trends, regulatory changes, and best practices in accounts receivable management, proactively sharing knowledge and insights with the team, and contributing to the continuous improvement of departmental processes and procedures.

Qualifications, Experience, and Skills:

• Bachelor’s degree in Accounting, Finance, or Commerce. CA Inter, MBA Finance, or equivalent preferred.
• Strong written and verbal communication skills in English.
• Good understanding of accounting principles, financial processes, and internal controls.
• Proficient in ERP systems (SAP, Oracle, etc.) and MS Excel.
• Ability to manage workload effectively, prioritize tasks, and meet deadlines.
• Willingness to work in shifts as per business requirement, including night shift if required.

Experience:

• Minimum 5–8 years of experience in Finance & Accounting, with strong exposure to AP, AR, and R2R processes.
• Experience in managing teams and working in a shared services or multinational environment is desirable.
• Prior involvement in process improvement or ERP implementation projects is an added advantage.