Solutions Engineer - Prior Auths (Remote)

Availity is a healthcare technology company focused on delivering revenue cycle and related business solutions for healthcare professionals. The Solutions Engineer role is responsible for supporting healthcare implementations by bridging technical gaps and ensuring the delivery of signed customer contracts, with a strong emphasis on FHIR-based integrations.

Responsibilities:

• Support post‑sales customer implementations by providing hands‑on technical guidance throughout delivery, with a primary focus on healthcare prior authorization workflows
• Conduct client-facing meetings and product demonstrations with internal and external stakeholders
• Contribute to scaling delivery operations by helping package and standardize implementation approaches so contracts can be delivered more efficiently at volume
• Act as a bridge between delivery teams, product, and engineering, helping translate customer requirements into delivery‑ready, scalable solutions
• Provide practical expertise in FHIR APIs, supporting the growing volume of FHIR‑based contracts that represent the team’s highest delivery and revenue priority
• Collaborate with Product Management on custom requests and identify opportunities for process improvement
• Manage multiple concurrent projects across multiple payer clients, ensuring on-time delivery

Requirements:

• Bachelor's degree or equivalent combination of education and relevant experience
• 3+ years in a client-facing solution design role, building strong internal and external relationships
• 3+ years working on projects or contracts greater than $1,000,000 ACV
• 5+ years of experience in technology consulting, technical implementation, or solutions delivery—healthcare experience required, specifically in the prior authorization space. Only candidates with prior authorizations experience will be considered
• Strong technical acumen: Must be well versed in X12 and FHIR
• Ability to articulate product features and translate payer requirements into scalable solutions
• Strong analytical and technical problem-solving skills with an understanding of SDLC and Agile methodologies
• Excellent written and verbal communication skills, including business and technical documentation
• Proven ability to deliver in time-sensitive engagements and adapt to changing priorities
• Technical aptitude with healthcare workflows, high-volume transactions, and emerging technologies
• Knowledge and expertise with healthcare data standards such as EDI, X12, FHIR, and APIs
• Knowledge of health plan systems and payer operations
• Experience delivering enterprise SaaS solutions
• Working knowledge of Atlassian (Jira, Confluence), Azure DevOps, Salesforce, or similar tools