Madison-Davis, LLC is focused on evolving an internal platform that connects employees with critical technology services, tools, and workflows. The role involves working across multiple engineering teams to refine the platform vision and ensure it supports growth and user needs.
Responsibilities:
- Own and evolve an internal platform serving multiple user groups
- Validate roadmap assumptions through user research and stakeholder engagement
- Define personas, journeys, and prioritized use cases across modules
- Translate customer needs into clear product vision and backlog
- Partner closely with engineering in an Agile delivery environment
- Support adoption, change management, and rollout strategy
- Coordinate delivery across multiple product and engineering teams
- Define metrics and KPIs to track product maturity and success
Requirements:
- Experience managing platform or ecosystem-style products
- Background in modern, tech-forward product organizations
- Strong customer empathy and user-centered design thinking
- Proven ability to manage multiple workstreams concurrently
- Clear communication with both technical and executive stakeholders
- Hands-on experience with Agile product delivery
- Experience with SDKs, APIs, or developer platforms
- Internal tooling or enterprise platform exposure
- Change management or large-scale rollout experience