Systems Business Analyst – Microsoft Dynamics 365 Business Central

Thorne is a company dedicated to delivering high-quality, science-backed health solutions. They are seeking an experienced Business and Technical Analyst to implement and support Microsoft Dynamics 365 Business Central solutions, driving business value through effective analysis and system optimization.

Responsibilities:

• Contribute to the ongoing transition from Dynamics NAV to Microsoft Dynamics 365 Business Central
• Partner with business stakeholders to gather requirements, analyze needs, and translate them into scalable ERP solutions
• Serve as the lead analyst for the Order-to-Cash process
• Configure and optimize Business Central to align with evolving business requirements
• Collaborate with technical teams to design and implement integrations with third-party systems (e.g., Salesforce Order Management (OMS), WMS, Data Warehouse, EDI)
• Provide end-user training and ongoing system support, troubleshooting issues as they arise
• Support vertically integrated ERP initiatives, ensuring projects are delivered on time and within scope
• Stay current on new BC features and industry trends, proactively recommending system enhancements
• Support system upgrades, modifications, and enhancements within the BC SaaS environment
• Evaluate business processes and recommend best practices to streamline workflows and improve enterprise efficiency

Requirements:

• Bachelor's degree in Accounting, Computer Science, Information Technology, Supply Chain, Business Administration, or related field
• 8+ years of hands-on experience implementing and supporting Microsoft Dynamics 365 Business Central and Dynamics NAV
• Strong functional knowledge of Business Central modules, including Accounts Receivable, Order Processing, and Fulfillment, along with relevant ISV extensions (e.g., InsightWorks)
• Deep understanding of Order-to-Cash processes withing both DTC and B2B environments
• Experience with EDI integrations
• Familiarity with BC extensions, AL development, and integration tools such as Power Automate and APIs
• Experience managing and supporting Business Central SaaS environments
• Proven ability to collaborate effectively with stakeholders across all organizational levels, from operational users to senior leadership
• Strong analytical, problem-solving, and critical-thinking skills
• Ability to lead and contribute to multiple initiatives in a fast-paced, dynamic environment
• Experience with Salesforce Order Management (OMS) or other OMS platforms preferred
• Working knowledge of Microsoft Power Platform (Power BI, Power Apps)