Health-E CommerceRemote
Senior / Principal Product Manager - Telehealth
United States
Full Time
2 hours ago
$140,000 - $180,000 USD
H1B Sponsor Likely
Key skills
SQLProject ManagementProduct ManagementTime ManagementCollaboration
About this role
fsastorecom is expanding into telehealth services and programs, seeking a Senior / Principal Product Manager to lead the execution and scaling of new offerings. This role involves developing product strategy, managing telehealth workflows, and ensuring compliance within a regulated environment.
Responsibilities:
- Develop product strategy for telehealth-connected offerings and workflows
- Define and maintain a prioritized roadmap aligned with business initiatives
- Identify opportunities to improve conversion, revenue, and customer experience
- Design and manage the telehealth user journey including scheduling, intake, provider review, and follow-up
- Partner with engineering to integrate with telehealth platforms, EHR systems, or third-party API’s
- Collaborate with Marketing & CX to ensure clear customer workflows and messaging
- Define features such as appointment flow, documentation delivery, payment logic, and customer notifications
- Build and manage the end-to-end Experience (Customer < Provider < document issuance < storage & retrieval)
- Ensure HIPPA, PHI, and regulatory compliance in collaboration with Legal & Compliance
- Work with providers and/or telehealth partners to establish review processes
- Create scalable, secure, and auditable workflows for ongoing use
Requirements:
- Minimum of 4-7+ years of Product Management experience, including hands-on work in Digital Health, Telehealth, or HealthTech environment
- Been part of a 0-1 Product build and has experience around subscription Product required
- Experience building or integrating telehealth or digital intake workflows required
- Strong understanding of regulated data handling, privacy, and security best practices
- Experience working with engineering on API integrations and platform builds
- Bachelor's degree in Project Management, Computer Science or a related field
- Impeccable organization and time management skills
- Even more important than being a problem-solver is being excellent at identifying problems (we can ideate on solutions after!)
- Familiarity with SFCC, SFDC, and SQL