Technical Document Control Coordinator

The Technical Document Control Coordinator is responsible for creating, revising, and maintaining technical quality process documents and records required to meet management standards and quality system requirements. This role also identifies and recommends standards to ensure product compliance with predetermined specifications.

Primary Responsibilities

Create, edit, and maintain work instructions, process maps, and other internal process control documents.
Collaborate with department management, product manufacturers, and customers.
Work with the operations team to implement process improvements and revise work instructions accordingly.
Participate in quality initiatives such as process analysis and assist in identifying root causes of process issues.
Document revised processes by identifying the appropriate sequence of events.
Run reports on previous similar models to gather historical data.
Communicate effectively--both verbally and in writing--with internal and external customers.

Education / Experience

High school diploma or GED required.
Three (3) years of experience in a warehouse environment.
Experience in document control, revisions, and document maintenance.
Experience editing and/or authoring SOPs and maintaining training documents.
WMS experience preferred.
Advanced Microsoft Office skills, including Outlook, Excel, and Word.
Customer service driven.
Strong team player.

Requirements, Perks, and Benefits (US -- Non-Exempt)

Physical & Cognitive Requirements (With or Without Accommodation)

Ability to follow policies and procedures
Ability to read, write, and interpret information
Ability to add, subtract, multiply, and divide
Ability to use hands to finger, handle, or feel
Ability to sit, walk, or stand for the duration of the shift
Must possess visual acuity to perform essential job functions
Ability to conduct physical tasks with a full range of motion throughout the warehouse environment
Ability to lift/carry items up to 50 pounds

Equal Opportunity Employer

FedEx Supply Chain, Inc. is an Equal Opportunity Employer, including veterans and individuals with disabilities.

E-Verify Program Participant

Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (for U.S. applicants and employees only). Please click below to learn more:

FedEx Supply Chain is committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please contact FSC.TalentAcquisition@fedex.com.

Perks and Benefits at FedEx Supply Chain (FSC)

Competitive Pay: FedEx Supply Chain offers competitive hourly rates depending on your location and experience.

Tuition reimbursement program
401(K) plan with company match after 1 year
Holiday pay and accrued paid time off (Vacation and PTO)
Medical, dental, vision, and voluntary benefits available on day one
Basic life insurance
Basic AD&D coverage
Supplemental Life and Supplemental AD&D
Short-Term and Long-Term Disability (for full-time employees after 180 days of service)
Paid parental leave for both moms and dads
Paid bereavement and jury duty

Job Disclaimer (US)

Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. The Company reserves the right to modify duties or assign additional responsibilities as necessary to meet business needs.

Coordinator, Tech Doc Ctrl

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