Parts Specialist NAPA Auto Parts
East Liverpool, Ohio, United States of America
Full Time
4 days ago
$24,000 - $32,000 USD
Key skills
Sales
About this role
Description
Why Choose NAPA Modern Auto Parts?
- TOP NOTCH FACILITIES & INVENTORY
- INDUSTRY LEADING TRAINING
- PAY BASED ON EXPERIENCE
- CAREER GROWTH POTENTIAL
- FLEXIBLE SCHEDULES
- RETAIL LOCATION, BUT NO SUNDAYS
Looking for friendly, outgoing, teachable and high energy customer service parts counter salespeople
Must have great attitude
Must have willingness to learn and adapt to new skills
Must be able to work a flexible schedule of days, evening, and Saturdays
The primary responsibility of this role is to sell parts to all customers, over the counter, through the shop or on the phone.
RESPONSIBILITIES:
- Assists all customers in selecting required parts in a friendly, professional and efficient manner.
- Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line.
- Answers phone calls, providing price quotes and other information.
- Provides high level of service to internal and external customers.
- Pulls and fills orders from stock.
- Notifies store manager of out-of-stock parts or shop materials that need immediate attention.
- Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
- Notifies the service customer when special ordered parts have been received.
- Pulls orders for delivery making sure all parts are tagged with customer names and job number.
- Follows up on back-ordered parts.
- Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required.
- Replenishes assigned inventory daily.
- Assists outside sales representatives with their orders.
- Makes sure all internal requests for parts are billed.
- Receives payment from retail customers or obtains credit authorization.
- Ensures that all charge sales are signed by the customer.
- Ensures that all customers receive their copy of the invoice.
- Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
- Keeps orderly records of all special-order parts.
- Sets up orders for daily shipment, delivery, or pick-up.
- Keeps front and rear counter areas clean and uncluttered.
- Cleans computer terminals and printers daily.
- Participates in all training programs that are made available.
- Keeps current on new products and product updates.
- Participates with the parts manager in maintaining a lost sales tracking program.
- Maintains professional appearance.
BENEFITS:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
SCHEDULE:
- Monday to Saturdays, flexible schedule to be discussed in interview.
PAY RANGE:
- $12.00-$16.00 per hour (based on exp.)
Requirements
QUALIFICATIONS:
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
- Automotive Parts Sales, 1 year+ PREFERRED
- Valid driver's license with no accidents or traffic violations in the last 5 years
- Ability to pass drug screening
- Ability to understand and follow oral and written instruction.
PHYSICAL DEMANDS:
- Ability to stand for long periods of time
- Frequent bending, stooping, reaching, twisting
- Lifting up to 80 lbs.
Hill International Trucks (Or Other Entity Ford/Modern) is an equal opportunity employer.
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law.
All qualified applicants will receive consideration for employment without regard to these factors.