Administrative Support Specialist (Full Time, Day)

At NorthBay Health the Administrative Support Specialist greets and directs visitors upon their arrival at GVAC and contacts departments receiving visitors.  Responsible for providing secretarial, office support and assistance to the AVP of Strategic Development, the managers and the department.  Performs general office functions including typing, filing, scanning, purchasing, answering telephones, data entry, and assisting vendors.  Manages the electronic conference center calendar and reservations.  Handles complex meeting arrangements, accounts payable, policies and procedures, invoices and budgets.  The position requires excellent communication skills, the ability to work independently with minimal supervision and a high attention to detail.  This position calls for flexibility, ability to multi task, and work well with all levels of management and staff. 

Primary Job Duties

• Greets everyone in the lobby at GVAC with exemplary customer service, provides directions, answers questions, and accepts small packages. 

• Handles secretarial and clerical day to day support activities for division such as photocopying, scanning, processing incoming and outgoing mail, faxing, special mailing projects, ordering and maintaining office supplies and equipment. 

• Creates and posts daily schedule. 

• Works with Day Porter to resolve questions about reservations.  

• Schedule meetings and conference rooms, using good judgment pertaining to timeframes so that business is conducted in time to meet deadlines. 

• Handles accounts payable allocations and coding and other recordkeeping support responsibilities associated with the day-to-day operations. 

• Assists with annual capital and operating budget processes. Assists with department budgeting and financial recordkeeping

At NorthBay Health, our vision is to be the trusted healthcare partner of choice for the communities we serve. We are dedicated to improving the well-being of our community by providing accessible, high-quality care to all who need it. Every member of our team plays a vital role in delivering compassionate and effective healthcare solutions. We invite you to join us in our mission to ensure that every patient and family member feels valued, respected, and cared for throughout their healthcare journey.

Education:  

• High school graduate or equivalent preferred. 

• Administrative college courses preferred. 

Experience:  

• Minimum of two years general clerical experience. 

• General computer skills. 

• Experience in Healthcare environment preferred.  

• Experience in fast-paced customer service environment desirable.

Skills:  

• Exemplary customer service skills; excellent written and communication skills.  

• High attention to detail.  

• Ability to work with minimal supervision.  

• Anticipates needs.  

• Proficiency in Microsoft Word, Excel, PowerPoint and Outlook.  

• Must be able to multi-task, start and stop projects underway as customer service responsibilities require.  

• Ability to anticipate needs, prioritize work, and meet deadlines. 

• Presents a business-like, neat and clean appearance; wears appropriate or assigned attire.

Interpersonal Skills:

• Demonstrates the True North values. The True North values are a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Health. The True North values principles consist of Nurture/Care, Own It, Respect Relationships, Build Trust and Hardwire Excellence. 

Compensation:

• Hourly Salary Range Min $33.36 - Max $40.54 (Offered hourly rate based on years of experience)