Make a Difference in YOUR Career!

Our vision is both simple and ambitious: to put our drinks on every table.

We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks.

Our ambition is to continually improve and it’s what keeps us at the top of our game. We are solutions-based. We are innovative. We seek out new challenges and conquer them. This is our company ethos, but it’s our people’s too: Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what’s best.

Stop and think: how would YOU put our drinks on every table?

Position Description

Reporting to the Regional Manager, HR, the Training and Safety Coordinator has a secondary reporting relationship to the Plant Manager for safety-related responsibilities (approximately 40%), while training responsibilities (approximately 60%) report through HR. The Training and Safety Coordinator oversees training in Operations, Quality, and technical roles and is responsible for promoting and implementing policies and programs that ensure employee health and safety compliance. They ensure new employees complete induction requirements and current employees complete cross-training and process change training, working closely with supervisors and managers. The coordinator collaborates with the HR Business Partner and Plant Leadership to maintain accurate training materials and aligns the plant's training plan with Refresco NA’s. They also stay updated on local and state training programs and incentives.

Essential Job Functions:

Adhere to all health and safety policies/procedures, Good Manufacturing Practices (GMPs) and PPE requirements.
Adhere to food quality and food safety as per the standard(s) provided by corporate, customer, and/or governing bodies (ex. SQF).
Develop, plan, organize, deliver, and evaluate training activities focused on job competence and continuous improvement. Collaborate closely with site technical experts in operations, maintenance, and other technical functions to ensure effective training outcomes.
Serve as the primary point of contact for plant employees, leadership, third parties, and during site audits for training requests and issues.
Ensure proper use of the Learning Management System (Alchemy) to track and manage training. Accurately record training registers, certificates, and test/authorization results.
Maintain training records for all employees including agency staff.
Coordinate and schedules training together with plant leadership, plant HR Business Partner, Supervisors and Line Leads.
Proactively develop, document, and maintain plant-specific SOPs, ensuring they are shared with all levels of plant leadership.
Work closely with corporate training manager (dotted line relationship) for guidance, coaching, and input on objectives.
Collaborate with the corporate training manager and peers to determine where to focus specialized efforts in order to share expertise and resources with across sites.
Build a network within Refresco NA Operations and HR focused on training initiatives.
Support department and line managers in identifying training gaps and assist in scheduling relevant training.
Develops and delivers training programs educating staff on health and safety risks found in the organization.
Ensures that training records, health/safety manuals or handbooks, incident/accident reports, or other documentation are appropriately maintained.
Monitors personal protection equipment or other related supplies.
Monitors known health and safety hazards, such as noise and air levels.
Coordinates inspection of facilities, vehicles, or equipment. May develop and communicate facility-specific emergency response or evacuation plans.
Work within the constraints of the plant and Refresco NA budget for training.
Assess training effectiveness to ensure incorporation of knowledge, skills, and techniques into employee work behaviors and processes. Ensure standardization of departmental training representatives/facilitators
Document training procedures.
Prepare and distribute training aids, instructional materials, handouts, evaluation forms and visual aids.
Identify, apply for, and leverage State and Local training grants.
Collaborate with local technical schools to meet training needs.
Ability to actively seek grant opportunities.

Required Skills:

Experience in high-speed food/beverage manufacturing preferred.
Proficient in Excel, Word, SAP and Power Point, experience with Alchemy and/or other training system a plus.
Demonstrated training experience in a production environment combined with strong project management skills.
Strong project management skills, understands continuous improvement and lean manufacturing.
Strong team player able to work across multiple functions.
Ability to analyze and solve problems, results oriented.
Ability to work under deadline pressures.
Excellent interpersonal and communication skills, verbal and written.

Competencies:

Communication Skills – Strong verbal and written communication skills for delivering training, communicating safety expectations, collaborating with teams, and conveying complex operational and regulatory information clearly.
Technical and Safety Knowledge – Understanding of manufacturing processes, equipment, safety practices, and systems to ensure relevant and effective training content.
Decision-Making & Judgment – Ability to make sound decisions related to training priorities, safety risks, and compliance requirements, escalating issues appropriately when risk or complexity increases.
Leadership and Facilitation – Ability to lead training and safety sessions and engage participants, ensuring knowledge transfer and skill development.
Collaboration – Strong teamwork skills to work with various departments (HR, Operations, Technical) and external partners (technical schools, grant agencies).
Organizational Skills – Highly detail-oriented with the ability to manage multiple training and safety initiatives, maintain accurate records, and ensure documentation meets compliance requirements.
Problem-Solving – Assess training and safety needs, identify gaps, and develop solutions to improve employee competence and performance.
Adaptability – Flexibility to adjust training programs and approaches based on changing plant needs, technology, or regulatory requirements.
Prioritization & Multitasking – Ability to balance competing training and safety demands, prioritize based on operational risk and business needs, and manage multiple initiatives simultaneously.
Project Management – Plan, organize, and execute training projects, ensuring they are completed within time and budget constraints.

Education and Experience:

High School Diploma or equivalent (GED) required; undergraduate degree in a related field preferred.
1–5 years of relevant experience in training, safety, and/or Human Resources within a manufacturing environment.
Role allocation is approximately 60% Training Coordinator and 40% Safety Coordinator, requiring the ability to balance both responsibilities effectively.
Performs work under general supervision while exercising independent judgment in routine training and safety activities.
Handles moderately complex training and safety-related issues, escalating more complex matters to higher-level staff as appropriate.
Demonstrates solid working knowledge of training systems, safety practices, and compliance requirements.
May provide leadership, coaching, and/or mentoring to peers or less-experienced employees.
Relevant certifications (e.g., safety, train-the-trainer, forklift, or equivalent) may be required or preferred based on site needs.

Working Conditions:

Work Schedule: Weekdays, weekends, afternoon, evenings, overnight and holidays may be required.
Work Environment: Operating in a fast-paced production plant with numerous moving parts. Noise levels require hearing protection and temperatures can get very hot and/or relatively cold. The environment is structured and supervised, with clear production targets and schedules to meet.

Travel Requirements:

Travel anticipated: Rarely

Physical Requirements:

R = Rarely (0-15%) O = Occasionally (16-45%) F = Frequently (46-100%)

Physical Demand

Stand or Sit

Stoop, kneel, crouch, or crawl

Lifting 50 lbs. (minimum lbs. lifted 5 lbs.)

Carry weight, lift

Walking

Driving

Climb (stairs/ladders) or balance

Visual/Sensory – This position requires strong attention to detail, engaging one or more senses simultaneously.
Mental Stress- There is pronounced pressure from deadlines, KPI attainment, accuracy or similar demands.

Other Duties:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

A Career with Refresco 

Refresco Beverages Canada, Inc. offers competitive pay and comprehensive benefits, which include: 

Pay Range: $74k - $101k CAD, plus eligibility for performance-based bonuses based on company objectives.

Extended Health Care/Dental/Vision
Disability
Basic Life Insurance / Basic Accidental Death & Dismemberment Insurance
Group Retirement: RRSP, DPSP or Pension Plan
Paid Company holidays (11 to 12 days), plus vacation, and paid time off
Well-being benefits
Safety Equipment allowances
Years of Service Awards
Discount programs / Group Perks

The applicant who is hired will receive wages within the range that will be based on several factors, including, as applicable, criteria such as years and type of experience, relevant education, training, qualifications, certifications/licensing, skills, geographic location, performance, market considerations, seniority system, merit system, systems that measure earnings by quantity or quality of production, and business or organizational needs.

Join Refresco TODAY and enjoy a rewarding CAREER!  

Any employment agency, person, or entity that submits a résumé to this career site or a hiring manager does so with the understanding that the applicant's résumé will become the property of Refresco Beverages Canada, Inc.  Refresco Beverages, Canada Inc. will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person, or entity. 

Employment agencies that have agreements with Refresco Beverages Canada, Inc., and have been engaged in a search shall submit a résumé to the designated Refresco recruiter or, upon authorization, submit a résumé to this career site to be eligible for placement fees. 

As part of our commitment to efficiency and fairness in the hiring process, we utilize artificial intelligence (AI) technologies to assist in evaluating applications. AI may be used to analyze qualifications, match skills with job requirements, and support decision-making. However, all hiring decisions involve human oversight to ensure a fair
and comprehensive assessment of candidates.

Refresco Beverages Canada, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, province, or local law. 

Training and Safety Coordinator - Surrey

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