Director, Service Industries

Director Service Industries

 

 

• Based in Windsor and Parramatta
• Ongoing position available
• Total Remuneration Package Range starting from $239,251 – $264,197

 

Your role

As the Director, Service Industries, you will lead the delivery of critical internal services that underpin safe, efficient and high‑quality operations across NSW correctional centres. You will oversee statewide food services, textiles, laundry, logistics, buy‑ups and associated commercial operations, ensuring compliance with safety, quality and regulatory standards while driving cost‑effectiveness, capability and continuous improvement. Your leadership will shape how core services support custodial operations, deliver inmate employment and training opportunities, and contribute to broader rehabilitation and reintegration outcomes.

 

What you’ll do

As the Director Service Industries, you will:

• Lead the delivery of high‑quality internal service industries, including food services, textiles, laundry, logistics and buy‑ups ensuring operational excellence, safety and compliance.
• Oversee inmate nutrition programs, food production and HACCP‑aligned food safety systems to deliver consistent, cost‑effective and high‑standard meal services.
• Drive efficient logistics, warehousing and distribution operations to support correctional centres statewide.
• Lead commercial operations that provide essential inmate products and employment pathways, maximising vocational training and contributing to reduced reoffending.
• Build and lead high‑performing teams, strengthening workforce capability, WHS culture and continuous improvement across all internal services.

 

Click here to read more about the role.

 

What we’re looking for

• Executive‑level experience leading large, complex operational or service‑delivery portfolios in high‑risk or dynamic environments.
• Strong commercial, operational and compliance expertise, including experience with food safety, logistics, textiles, or similar multifaceted service industries.
• Proven ability to lead dispersed workforces, drive performance and embed high‑quality service standards across multiple operational sites.
• Highly developed communication, influencing and stakeholder management skills, able to shape outcomes across diverse internal and external partners.
• A commitment to ethical leadership, cultural safety, inclusion and high‑performance environments, supported by relevant qualifications and experience.

 

We do work that really matters

Corrective Services NSW delivers professional correctional services and programs to reduce reoffending and create safer communities. We manage inmates in custody and supervise offenders in the community, working closely with courts, releasing authorities and partner agencies to support rehabilitation, reintegration and community safety.

 

Are you ready to join us?

Click Apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role and an up‑to‑date résumé (maximum 5 pages).

 

Applications close: Thursday 19 March 2026 at 11:59pm AEDT.

 

Got a question?

If you would benefit from an adjustment during the recruitment process or wish to discuss alternate application methods, please contact:  DCJ Senior Executive Recruitment Team on seniorexecutiverecruitment@dcj.nsw.gov.au

 

Inclusion and Diversity

We are committed to building a workforce that reflects the diverse community we serve, including people with disability, Aboriginal and Torres Strait Islander people, culturally and linguistically diverse communities, women, LGBTIQ+ people and carers.

 

Other Information

 

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

 

For more information visit Your recruitment journey on the DCJ website.

 

Please note that interviews are anticipated to take place between the 8th and 17th of April.

 

 

Thank you for your interest in this role. We look forward to receiving your application.