Responsible for the successful launch and delivery of a full range of HR surveys, including McLean & Company’s Employee Engagement, New Hire, Exit, and Management & Governance.
Lead client scoping calls to gain an understanding of client goals and requirements and build a project plan.
Build and test surveys.
Launch surveys and respond to participant questions and/or issues.
Understand and work with proprietary survey software to determine how to deliver on the diagnostic needs of clients.
Maintain quality assurance/control processes.
Address client questions and manage client expectations while maintaining a high standard of customer service.
Identify opportunities for process improvement.

1-3 years of experience
Undergraduate degree
High proficiency with the Microsoft Suite, specifically Excel, Word, and PowerPoint
Experience with employee surveys and/or research (Desirable)
Experience with survey software (Desirable)
Experience with quality assurance practices (Desirable)
Experience with Salesforce (Desirable)
Experience with agile project management practices (Desirable)
Experience or exposure to HR (Desirable)

Project Coordinator

Key skills