Partner Account Manager
Manila, Metro Manila, Philippines
Full Time
6 days ago
Key skills
CommunicationCollaborationNegotiationAccount Management
About this role
WE’RE HIRING AS A PARTNER ACCOUNT MANAGER AT PHILIPPINES
Excis is a global IT support leader globally, driven by innovation and collaboration. We are looking for a highly organized and relationship-focused Partner Account Manager to oversee and manage our network of subcontractor partners in assigned countries. This role ensures seamless collaboration, quality service delivery, and cost-effective operations across a global partner network. You will drive partner performance, manage contracts and rates, resolve escalations, and identify new partnership opportunities aligned with our growth objectives.
- Client in 190+ countries
- 6000+ Engineers
- 200+ Enterprise Clients
- Partner Relationship Management: Own and nurture strategic relationships with subcontractor partners, acting as their primary contact to ensure engagement and satisfaction.
- Contract and Rate Negotiations: Lead the preparation, negotiation, and maintenance of service-level agreements and rate cards that reflect competitive and cost-effective pricing.
- Performance Monitoring and Partner Sourcing: Monitor partner KPIs and service quality, resolve escalations efficiently, and source/onboard new subcontractor partners to meet capacity and strategic needs.
- Relevant qualifications in Business, Management, or related field.
- Proven experience in account management, partner/vendor management, or subcontractor coordination within IT services or related sectors.
- Strong negotiation, contract management, and stakeholder communication skills.
- Ability to manage multiple partner accounts across different countries and time zones independently.
- Analytical mindset focused on service performance, cost control, and continuous improvement.