Laundry Manager

Company Description

Fairmont Mumbai 

Fairmont Hotels & Resorts is where the intimate equally coexists with the infinite – an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and unforgettable hotels, rich with character and deeply connected to the history, culture and community of its destinations – places such as The Plaza in New York City, The Savoy in London, Fairmont San Francisco, Fairmont Banff Springs in Canada, Fairmont Peace Hotel in Shanghai, and Fairmont The Palm in Dubai. Famous for its engaging service, awe-inspiring public spaces, locally inspired cuisine, and iconic bars and lounges, Fairmont also takes great pride in its pioneering approach to hospitality and leadership in sustainability and responsible tourism practices. Fairmont is part of Accor, a world leading hospitality group counting over 5,400 properties throughout more than 110 countries, and a participating brand in ALL - Accor Live Limitless – a lifestyle loyalty program providing access to a wide variety of rewards, services and experiences.

Job Description

1. Management and Supervision
   • Staff Management: Hire, train, and supervise laundry and linen room staff. Ensure

they follow proper procedures and maintain high standards of cleanliness and efficiency.

• • Scheduling: Create and manage staff schedules to ensure adequate coverage for all

shifts, including peak times.

1. Operations and Maintenance                                                                        .        .
   • Laundry Operations: Oversee the daily operations of the laundry room, including

sorting, washing, drying, ironing, and folding linens and garments..          .

1. • Equipment Management: Ensure all laundry equipment is functioning properly. Coordinate maintenance and repairs as needed, and manage inventory of cleaning agents and other supplies.
2. Quality Control
   • Standards Compliance: Maintain high standards of cleanliness and hygiene. Ensure that all linens and garments meet quality standards and are free of stains or damage.
   • Inspection: Regularly inspect laundry processes and finished products to ensure they meet organizational standards.
3. Inventory Management
   • Stock Control: Manage inventory of linens, uniforms, and laundry supplies. Order new stock as needed and track usage to prevent shortages or overstocking.
   • Record Keeping: Maintain accurate records of linen inventory, usage, and laundering schedules.
4. Budgeting and Cost Control
   • Expense Management: Develop and manage the budget for the laundry and linen room, Including expenses for staff, supplies, and equipment maintenance.
   • Cost Efficiency: Implement cost-saving measures without compromising quality. Monitor and control costs related to utilities, supplies, and labor.
5. Safety and Compliance
   • Health and Safety: Ensure that all laundry operations comply with health and safety regulations. Implement and enforce safety procedures to prevent accidents and injuries.
   • Regulatory Compliance: Stay updated on relevant regulations and ensure compliance with local, state, and federal guidelines.
6. Customer Service
   • Service Quality: Address any issues or complaints related to laundry and linen services from internal or external clients. Strive to meet or exceed service expectations.
   • Communication: Communicate effectively with other departments to coordinate the timely delivery of clean linens and uniforms.

      8. Procedural Development

• Policy Creation: Develop and implement policies and procedures for laundry and linen operations. Update procedures as needed to improve eff1c1ency and effectiveness